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mingf48780258
mingf48780258
Participant
November 8, 2017
Question

I don't see a forum for Adobe Spark. I have some questions that need anwers!

  • November 8, 2017
  • 2 replies
  • 2225 views

Mainly I want to know if there is a way to transfer an Adobe Spark project from one user to another.

My coworker transferred to another company. I have access to her projects, but I need to transfer the project to my account before our IT Department shuts down her corporate access.  I'd rather have the file transferred rather than recreating the project from scratch.

    This topic has been closed for replies.

    2 replies

    marianos11218431
    marianos11218431
    Participant
    December 12, 2017

    Estoy usandolo en mi trabajo en pagina pero no puedo hacerlo funcionar adecuadamente.
    Voy a necesitar mas revision.

    Gracias

    Claudio González
    Claudio González
    Legend
    November 8, 2017

    From a message by Rajashree Bhattacharya:

    As of now, we do not have Spark forum, in case you are facing issue, you may refer to https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

    Adobe Spark – Adobe Spark Knowledge Base

    At the bottom of the page, you get the option to contact support if you have Creative Cloud. It says

    Paid Creative Cloud customers click here to contact Adobe Support.

    If you are an enterprise or team user, please contact your IT Admin.

    mingf48780258
    mingf48780258Author
    Participant
    November 17, 2017

    I tried to contact support by clicking on the "Paid Creative Cloud customers 'click here'" link and it gets me back to the loop of where I am supposed to select a program to go to a specific forum, but there is NO Adobe Spark option.

    So I think my only hope is to send a ticket to Zendesk directly. 

    This is very frustrating.  Why can't we call someone for support?

    TriciaLawrence
    TriciaLawrence
    Inspiring
    November 17, 2017

    The Facebook Spark Insiders group is managed by the Adobe Spark team and is very helpful and active in getting you answers - https://www.facebook.com/groups/adobesparkinsiders/

    https://www.facebook.com/groups/adobesparkinsiders/   Just ask to join and then post your question.  Let me know how that goes.

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