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J
James G Maker
Known Participant
December 8, 2016
Answered

How do I replace my OS/Program hard drive and install my CS5.5 then upgrade to 6?

  • December 8, 2016
  • 1 reply
  • 536 views

My OS/Program hard drive died and I have to replace at least one hard drive.  After looking at the ssd vs raid thread, I'm thinking of replacing my 2 raid0 volumes with a single ssd. Then just adding a 4tb drive for backup. This is for running PProCS6.  I'd like to know how to deactivate my current CS6 (that was free upgraded from 5.5) and get it loaded back in the came computer with at least a new OS/Program SSD.  I've got the discs for CS5.5 Master Collection and the disc for Win7x64pro.  Win 10 was forced fed to my computer without my consent and I've been using it for a while.  I'm not really sure if I should stay with Win10, or Win7.  I'm not interested in buying any new Cloud version of this software in the near future.

Any Ideas?

Thanks

    This topic has been closed for replies.
    Correct answer Peru Bob

    First, go here and use the chat option.  Make sure to say that you only want to reset your activations due to a hard drive failure:

    Contact Customer Care

    Then download and install CS6 applications from here:

    Download Adobe Creative Suite 6 applications

    You will be asked for your CS6 serial number and then for your CS5.5 serial number since it is an upgrade from CS5.5.

    For help finding your serial numbers:

    Find your serial number

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    December 8, 2016

    First, go here and use the chat option.  Make sure to say that you only want to reset your activations due to a hard drive failure:

    Contact Customer Care

    Then download and install CS6 applications from here:

    Download Adobe Creative Suite 6 applications

    You will be asked for your CS6 serial number and then for your CS5.5 serial number since it is an upgrade from CS5.5.

    For help finding your serial numbers:

    Find your serial number

    J
    James G MakerAuthor
    Known Participant
    December 9, 2016

    So I don't have to install 5.5 first?

    Then the upgrade?

    Any words of wisdom on win7 and 10

    Thanks

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 9, 2016

    James G Maker wrote:

    So I don't have to install 5.5 first?

    No, you don't.

    Any words of wisdom on win7 and 10

    I'm still on W7 with CC 2017  and CS5.5.

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