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S
Silvialau
Participant
April 29, 2020
Answered

Free Trial

  • April 29, 2020
  • 2 replies
  • 1183 views

I connect my account (Lightroom) with my Apple ID email. And I'm using the free trial now. Can I know that after the free trial expired does the Lightroom will automatic deduct payment for subscribe? If yes, how can I cancel the free trial for Lightroom ? 

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Correct answer DdeGannes

I live outside of the USA but you should be able to get to your a/c from Adobe(dot)com. Or the link where you got the trial version. Did you also install the Adobe Creative Cloud desktop application? You should be able to login to your account there.

 

2 replies

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
April 29, 2020

As far as I am aware if one creates an Adobe account to download the trial version of one of Adobe trial version they should have provided an e-mail and also a credit card. If you do not cancel before the trial ends the payments will start. To cancel you will have to do so through your Adobe Creative Cloud account.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    S
    SilvialauAuthor
    Participant
    April 29, 2020

    Thanks for your reply 

    Can I have a link from you ? I can't find the cancel button. 

    DdeGannes
    Community Expert
    DdeGannesCommunity ExpertCorrect answer
    Community Expert
    April 29, 2020

    I live outside of the USA but you should be able to get to your a/c from Adobe(dot)com. Or the link where you got the trial version. Did you also install the Adobe Creative Cloud desktop application? You should be able to login to your account there.

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
      dj_paige
      dj_paige
      Legend
      April 29, 2020

      The only way Adobe can charge your credit card is if you specifcally allow this by signing up for the subscription.

        S
        SilvialauAuthor
        Participant
        April 29, 2020

        Thanks for your reply. 
        I kinda worried cause I connect it with my Apple ID and the ID is link with my card. Does the payment will automatic made or they may ask for it while deduct? 

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