The left menu doesn't appear in firefox 3.6.17

Question

Hello,In Firefox, when I load the file "index.htm" generated with robothelp the left menu doesn't appear, with IE all works fine. I have a java servlet that give the resource to the browser. When I load the file "index.htm" directly in Firefox (without use the java servlet) it works like a charm. I don't know if it is the cause of my problem but in Firefox and in IE, the file "index.htm" try to load the file "ContentList.xml" but this file doesn't exist.Thank you for your help

Willam van Weelden · Accepted Answer

Hi,I have no error but lot of warning (52), below some errors:Avertissement : Erreur d'analyse de la valeur pour « cursor ». Déclaration abandonnée.Fichier Source : http://localhost:8080/lrit/bu/EMSA/WebHelp/whskin_tbars.htmLigne : 97Avertissement : Erreur d'analyse de la valeur pour « cursor ». Déclaration abandonnée.Fichier Source : http://localhost:8080/lrit/bu/EMSA/WebHelp/whskin_tbars.htmLigne : 103Avertissement : Propriété « vertial-align » inconnue. Déclaration abandonnée.Fichier Source : http://localhost:8080/lrit/bu/EMSA/WebHelp/whgdata/whnvt30.htmLigne : 32Avertissement : Propriété « mso-list » inconnue. Déclaration abandonnée.Fichier Source : http://localhost:8080/lrit/bu/EMSA/WebHelp/INTRODUCTION.htmLigne : 0I have the same warning when I load the file "index.htm" directly in firefox and the menu works fine.I have inspected the html code with firebug and I have seen that the body of the iframe "tocIFrame" contains only this: When I load the file "index.htm" directly in Firefox (without use the javaservlet) and that I inspects the code, the content of the iframe "tocIFrame" contains the same javascript tag and lot of div tag.Thank you for your helpHi,The script and errors you are seeing are as expected. Firebug has been know to give trouble in the past. But since you tried the output with an installation without any plugins, this can't be the problem.When you feed the index.htm to Firefox directly, do you open the exact same file from the exact same location and using the same protocol (such as http://) as the help opened with the servlet?If you are testing on two different locations, try testing the help the servlet opened.If you are testing on the exact same file, my guess is that your servlet is breaking the Firefox rendering.Greet,Willam

Willam van Weelden · Answer

Hi and welcome to the community.What version of RoboHelp are you using? I assume you are using WebHelp or are you using another output format?Do you see the frame that should hold the TOC, or do you only see the topic in Firefox? Do you have the correct Java plugin for Firefox? Do you have a plugin that may be blocking the help when called by a Java servlet?Greet,Willam

Regístrese

Social Login

Bienvenido

Social Login

Escaneando el archivo en busca de virus

Este archivo no se puede descargar