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Participant
January 7, 2020
Question

メンバーシップの有効期限が切れました

  • January 7, 2020
  • 1 reply
  • 190 views

有効期限が切れたと出たが、8月からの1年ライセンスなので切れているはずがない。どうしたら良いものか。

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    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    January 7, 2020

    Hi there,

     

    Sorry to hear about the trouble you are facing with Illustrator. If I get it correctly, you are getting a trial error while using Illustrator. Please try following the steps shared in this help article: https://helpx.adobe.com/in/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

     

    Let us know if this helps or you have any further questions.

     

    PS: I am also moving this thread to Get Started community for expert help.

     

    Regards,

    Srishti