Hi there!
As explained above, the search results are not coming up when using full name (space in between). However, its working while looking for the single name.
You may answer couple of questions asked below-
- Is that a case with one PDF file of multiple?
- Is that document is scanned or contain real text? I suspect it would be a real text document, because its giving half of the result. Still wan'ts to cross check.
- Open Reader>Help>Check for update
You may try the following-
1-Go to the top menu bar and click Edit then Preferences
When the Preferences box opens, select the Search category on the left
When in the Search category look to the bottom and click on the Purge Cache Contents box/button
Finally Click OK in the bottom right of Preferences and re-attempt search
2- For testing- Navigate to Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" and "Enhanced Security">OK>Reboot Reader>Open PDF and search again.
Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.
Let us know if it still doesn't work
Thanks,
Akanchha