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tabechans1956
Participant
January 22, 2018
Question

CS4のセットアップができません

  • January 22, 2018
  • 2 replies
  • 448 views

Adobe CS4フォルダ内のSetupファイルをダブルクリックすると、「インストーラーのデータベースが壊れています。Adobeカスタマーサービスまでお問い合わせください。」と出ます。解決法を教えてください。

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    2 replies

    assause
    Community Expert
    Community Expert
    January 23, 2018

    単純なところになりますが、インストーラー自体を変えてみても駄目でしょうか。

    具体的な利用製品名が不明ですが、下記から入手できるとは思います。

    Adobe Creative Suite 4 (CS4)製品のダウンロード

    John T Smith
    Community Expert
    Community Expert
    January 22, 2018

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    tabechans1956
    Participant
    January 23, 2018

    The system is Windows 7. I ran it as Administrator.What do you think of trying PC Recovery?

    tabechans1956
    Participant
    January 23, 2018

    システムはWindows 7です。管理者として実行しました。PCをリカバリーするのはどう思いますか?