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Participant
March 22, 2016
Answered

パスワードが認識しません

  • March 22, 2016
  • 2 replies
  • 829 views

パスワードが認識しません

This topic has been closed for replies.
Correct answer John T Smith

If you are installing and you are asked for a password, that is likely your COMPUTER password to prove that you have install permission, not your Adobe password

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 22, 2016

If you are installing and you are asked for a password, that is likely your COMPUTER password to prove that you have install permission, not your Adobe password

Bani Verma
Legend
March 22, 2016

Hi 敬岡21214477,

We'll be happy to assist you, but before that we need to know some more information like,

Which Adobe product you have purchased?

What is the exact error code/message if you are getting any? Kindly attach a screen shot.

What operating system you are using with the version?

I reviewed your Adobe ID( email address ) you have utilized to post here on forums and i could not locate any Adobe Product on it.