体験版の後について

Question

教えてください。新しくillustratorがなったという事で、アップデートをしましたが、その後体験版しかなく、仕方なくそれを使いますが、7日間までしか体験版は

使えなかったように思います。私は、Adobe　cloudでまだ来年4月くらいまでillustratorは使えると思っていますが、また体験版あとに購入するのでしょうか？

kglad · Accepted Answer

check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

if your account shows

a. your subscription is active,

1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

4. if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

if your account shows

b. you have no subscription and you're paying for one

1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Sign up