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Participant
October 10, 2018
Answered

使用を早急に再開したい

  • October 10, 2018
  • 1 reply
  • 238 views

昨年年間一括プランを振込で購入したのですが、期限が切れていました。使用を再開したいと思い、アカウントページでクレジットに変更したのですが、いつ再開されるのでしょうか。早急に再開させたいです。

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Correct answer Ned Murphy

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

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1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
October 10, 2018

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership