Answered
无法卸载怎么办？
我在注册creative cloud的时候不小心打错了邮箱，登陆后无法进行邮箱验证，导致下载的软件无法卸载，怎么办？
John T SmithCorrect answer
Community Expert
Sep 16, 2017 2:46 AM UTC
Sign out of your account... Uninstall... run the Cleaner...
-for non-Cloud programs you need to DE-activate before uninstalling
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is often needed
-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your CORRECT account... Install
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