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Participant
Dec 17, 2019 7:08 AM UTC
Answered

Photoshop CS3→CS6のアップグレード版をWin10で使い続けたい

Win10にアップデートされたら突然使えなくなりました。
これはもう使えないんでしょうか?
救済措置など無いんでしょうか?

 

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Sahil.Chawla
Sahil.ChawlaCorrect answer
Adobe Employee
Dec 17, 2019 5:55 PM UTC

Hi there,

Sorry to hear that Photoshop CS6 is not working on Windows 10, would you mind sharing some more details about the issue?

Is Photoshop not launching?
Are you getting any error message/code?


Also, try running Photoshop CS6 in compatibility mode. You should sign in as an administrator on Windows 10 to be allowed to do that.
1. Right click on the .exe file or shortcut of an Adobe CS6 app and press Properties
2. Move to the Compatibility tab, then mark the checkbox next to Run this program in compatibility mode
3. Click on the Windows version to use for your application in the drop-down box.
4. Click on Apply and OK.

Let us know how it goes.
Regards,
Sahil

 

3 replies

assause
Community Expert
Community Expert
Dec 18, 2019 2:48 PM UTC

念のためですが、CS6以下はWindows 10では動作保証してませんので、その点は踏まえておきましょう。

今後発生する年2回の機能アップデートで互換性は失われていくと考えておきましょう。

 

なおWindows 10自体で動作保証されるバージョンはCC 2015.x以降です。

よっていずれにしてもCC契約を前提とする、ということになります。

(今年から提供ポリシーが変わったので最新とひとつ前のバージョンでの導入のみが基本です)

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Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
Dec 17, 2019 5:55 PM UTC

Hi there,

Sorry to hear that Photoshop CS6 is not working on Windows 10, would you mind sharing some more details about the issue?

Is Photoshop not launching?
Are you getting any error message/code?


Also, try running Photoshop CS6 in compatibility mode. You should sign in as an administrator on Windows 10 to be allowed to do that.
1. Right click on the .exe file or shortcut of an Adobe CS6 app and press Properties
2. Move to the Compatibility tab, then mark the checkbox next to Run this program in compatibility mode
3. Click on the Windows version to use for your application in the drop-down box.
4. Click on Apply and OK.

Let us know how it goes.
Regards,
Sahil

 

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kokokoAuthor
Participant
Dec 18, 2019 3:54 AM UTC

再インストールに成功しました。
助かりました。ありがとうございました!!

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