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Participant
Oct 3, 2019 12:49 PM UTC
Question

このようなポップアップが昨日表示され、困ってます。 HP検索しましたが、解らず...詳しく説明お願いします。

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2 replies

assause
Community Expert
Community Expert
Oct 5, 2019 7:25 AM UTC

デスクトップアプリケーションの破損かも知れません。

一度アンインストールし、再インストールしてはどうでしょう。

日本語 https://helpx.adobe.com/jp/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

English https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

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nikunj.m
Legend
Oct 3, 2019 1:11 PM UTC

Hi there, 

 

We apologize for the issue you are facing while trying to launch Photoshop CC 2018.

 

Please check if you have the Adobe Creative cloud installed on the computer and install any available updates for it and then try to launch Photoshop.

 

If you do not find the Adobe Creative cloud then you can use the link mentioned below to download and install the application.

https://www.adobe.com/creativecloud/desktop-app.html

 

Let us know if that helps.

 

Regards,

Nikunj

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