HELP ME PLEASE

Hello, I wanted to do a free trial, and I followed it while watching YouTube, and 22 dollars was paid.

I applied for a refund right away, but the money won't come in.
I can't even connect to the customer center.
I wonder if the refund has been processed, and I wonder if the original free trial version pays for it.

* 모더레이터에 의해 계정, 결제 및 플랜 게시판으로 글이 이동 되었습니다.