photoshop 환불 신청

Question

오늘 photoshop 3만원 짜리를 구매했는데 오류가 생겨서 환불을 하려고 하는데 환불 요성 부탁 드립니다.

Rucca Cina · Accepted Answer

최초 구매 후 14일 이내에 취소하면 환불을 받을 수 있습니다.공개된 게시판에서 사용자의 계정, 결제 정보를 공유할 수 없기 때문에 커뮤니티 게시판을 통해 취소, 환불 절차를 받기는 어렵습니다.아래 도움말 페이지에 직접 취소하실 수 있는 방법이 나와 있으니 참고 부탁드립니다.https://helpx.adobe.com/kr/manage-account/using/cancel-subscription.html어도비 플랜 취소 방법취소에 어려움이 있거나 도움이 필요하신 경우 자세한 확인을 위해 https://helpx.adobe.com/kr/contact.html Adobe 고객지원으로 문의해 주시기 바랍니다.(평일 09:00 ~ 18:00, 주말, 공휴일 휴무)채팅상담:https://helpx.adobe.com/kr/contact.html

Robert_Benson1438 · Answer

Oh no, that's frustrating! Buying Photoshop and immediately running into issues is such a bummer. It's good you're moving to request a refund right away. I hope their customer support is responsive and handles it quickly for you. Sometimes, these software issues can be surprisingly complex. I saw one time where somebody had trouble displaying 3d objects, and they actually thought it might be like some crazy cattle 3d simulator was causing the issue, messing with their graphics drivers. But in the end, it was a conflicting plugin. Fingers crossed your problem is something simple to resolve, or that the refund process goes smoothly!
https://crazycattle3dfree.com

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