Adobe Aero

Hi! So I was playing around with adobe Aero and it seems it has a hard time maintaining the anchor point when using large objects. I designed a structure that its meant to have people walking inside that structure and every time the phones move inside it the composition moves along with it and all falls out place. Does anyone had this issue before? Thanks

I've been working in 3D for several years now, starting in Cinema 4D and now mainly Blender-now wanting to look at AR, so starting with Aero. I can't import a GBL file to Aero Desktop (Windows)-keep getting error message: 'There was a problem reading the GLB file.' This is the same for several different models. I've created/ exported glTF/ GLB files for use in other applications (Sketchfab, BabylonJS) without issue-including the same ones that won't import into Aero. Any thoughts on what the problem might be..?

I found a 3D model on Adobe Stock, saved it to 'My Library', but i cant seem to access it within Aero. On mobile, when i access the Cloud folder its only showing 'Synced files' with no option to view libraries. Should i be able to view all my CC libraries from within Aero? if so, how?

Hi! Not sure if it's a bug?! My model has glass in it and in adobe dimension it looks great! But when i view it in aero : 1- the shine /reflection is gone2- the model seems unstable and keeps moving , can't reach the wall to read what's on it😂  my file is 3.5MB Am using iphone pro m13latest aero version  would really appreciate any help tkx! 

My Adobe Aero project gets stuck on the sharing button. I cannot see arnchor image or the QR code. I'm on a Mac OS Monterey 12.6.  

Trying to import a 3D model into Aero Desktop with the assigned grouping retained to allow for independant animations and interactions. However, regardless of file type (OBJ, FBX, etc),  on import Aero initially flashes a group folder as if the model imported properly and then the icon switiches to a single model and has no independant 3D elements. 

I'm using Aero this year for a Holiday card, and I noticed that after scanning the QR code and holding my camera over the card (the camera seeing the Image Anchor), the Layers will show, but the behaviors of the card won't function. If you try scanning again and then wait for the files to load and Aero prompts you to find the image anchor, then everything works great! I used the Beta Desktop app to bring all the elements together. Please see the attached video for reference.  Happy Holidays!

I'm using Aero to create an an outdoor augmented reality (AR) pop-up show featuring life-size renderings of brick-and-mortar stores from popular modern retail brands. We will be creating life-size renderings of the retailers' physical stores, allowing customers to explore the stores and see the products in person, even if the physical stores are located far from the pop-up show. We are creating our models using magic voxels so that our triangle count is under 15k. When I upload the model in Aero it has all of its textures but when I send it to be viewed the textures are gone.  How can I stop this from happening? In Aero: In Live View: 

HiIm trying to import an FBX file into Adobe Aero from Blender. In Blender i have setup three animations of a character using the NLA (Non-Linear Animation) editor. However, when imported into Adobe Aero, it only plays the first one. The NLA check box is ticked in the FBX export from blender, so i presume it should have worked. Is there a way to export all the NLA animations for my character from blender into Adobe Aero.Thanks.

When I import a .obj object into Aero (from Sketchup), it loads beautifully. I can manipulate it, add triggers, etc., all seamlessly. It looks and works great in Aero. But when I share it via QR code and try to view the final experience on an iPhone, the object is invisible - nowhere to be found. When I combine it with a starter asset (an abstract shape, say), I can see the starter shape fine, but my imported object can't be found. What am I doing wrong?

Morning! I'm a Game Dev whose been using aero for a couple months now (@gammarayblast on IG). The software is awesome as it easily allows me to show work and experiences in AR. I'm really pleased with the results but I have a question, Do you guys plan on keeping the software updated and supported? I definitely plan to use Aero in my business but Ive noticed after initial release  nothing has really happened. I even bought an Iphone as there isn't any real Android support (Though I'm sure my Note Ultra 5g could have handled the app with no hiccups). Is there a date for a proper Android release? Are you still actively developing Aero?

HiI am looking for the Aero player in google store, cant find it.Did I missed something?Thanks for your help

Hi everyone! I'm really interested in learning Adobe Aero. I want to use it for a client project. I see that I can anchor an object to the floor, table or wall. What if I want to anchor a 3D model of a light to the ceiling? Can I do that? I only see examples of the floor and wall online. Thanks!

I need to make interactive 3D assembly videos, and it seems like Aero would be my best bet, using it's AR capabilities. I watched a few tutorials on Aero, and did some tinkering in the program, but I can't seem to create the "animations" I want in Aero itself, and I need to use a different Adobe software to create the animations, then import them into Aero? It also seems that everything revolves around bringing 2D animations and objects into Aero, but I have 3D CAD models of the individual parts that I want to animate to "assemble itself". When I tried doing this in Aero, I couldn't find a way to accurately move individual models where I wanted. For example, having one wooden panel dovetailed into another wooden panel. There was no way to use faces or points to align one part to another.  Are there things I'm missing? Would different Adobe software be better suited for what I'm trying to do? Thanks in advance,Andrew

Adobe Aero Android app does not exist in India, kindly let us know when it will be available.

Adobe Aero keep crashing on the ipads with no warning, any suggestions?

Adobe Aero now supports App Clips, which means that anyone can view your Aero experiences on iOS without needing to install the Aero app. Plus, Aero experiences load much faster than before, enabling viewers to dive right in your AR creations. Now you can make changes to an Aero experience and publish your changes to the original link — no need to update shared links or QR codes.   Learn more here: https://helpx.adobe.com/aero/using/whats-new.html

Hello!  Im working with an FBX model with body and face animations. Upon importing the model the face has some missing polys on the forehead and neck. I've already recalculated the Normals to Face outwards but the issue is still persisting. Any idea whats causing this?  

Eu posso utilizar o Adobe Aero para fins comerciais? Fiquei nessa dúvida... Se posso criar e disponibilizar a visualização com fins comerciais.

Hi, maybe a dumb question, but really need a hand here.I'm in a team working with a AR project.I am trying to share my Aero file with my teamate so she can continue where I left off.But there seem not to be a download button I could find on Adobe cloud?So how can I share my Aero file with her for editing?Thanks in advance. 

AEROデスクトップ版で書き出した後、icloud-driveへ移行。.realファイルがIPADで読み込めないのはなぜですか？（.realが透明になって選択できない現象）。よろしくお願いします。

I am contacting museums again for my exhibit of 30 large paintings, six of which are ARs done with Adobe Aero. The wait time for an exhibit, once it is accepted, can be as much as a year and a half to over two years. So I just need to know how long it might be before Aero can interface with Androids. I did have the unfortunate experience of having MOMA, San Francisco very much interested in the exhibit until the curatorial staff was unable to look at the six AR versions of my paintings because some of their staff were using Androids. So they immediately dropped the whole exhibit. Up until then I was not aware that was one of the limitations of Aero.  androids are over 72% of the  cellular phone market.

Hi, I was surprised that after creating my work on Aero, I couldn't see it because I couldn't instal the Aero app on my mobile: Samsung Note 20 Ultra!I hope sometime soon we could use this service.Thanks,

Hello all, Can you please express your experiences and tips about which android device should be preffered to smoothly run Adobe Aero? Thanks in advance.

The fbx file cannot be imported on an ios device. Why stop it? And when can we add transparency and light effects? thank you.