Re: bookmark

Jeff_Coatsworth

Let's move you over to the Acrobat forum where somebody can get some more information.

Jeff_Coatsworth · ‎May 28, 2025

Right-click on the file - Properties - but CHMs on servers have to have special rights granted to them from the server end of things iirc - they're such antique tech that MS plugged security holes in them years ago.

Jeff_Coatsworth · ‎May 28, 2025

That would be Win11 question, not a RH one. Is the CHM local to the Win11 machine? Is it "unblocked" in its Properties?

Jeff_Coatsworth · ‎May 28, 2025

That's one of the advantages of going the FM to RH route for online outputs - in FM I have a custom Marker Type called "CSHMarker" and in the import settings in RH I tell it to treat all "CSHMarker" types as the one I want to use for my context sensistive help calls. The other advantage is that there's more control over how paragraph & character tags are converted and newer output types, like Frameless HTML5, in RH.

Jeff_Coatsworth · ‎May 27, 2025

I think I'd better move you back to the FM forum - the way RH now does this is ahead of the method that FM uses. I don't think what you're doing is really going to work - if the same CSH tag is used in multiple topics, how is the application going to know which one to pop up for you? You either want a 1:1 relationship between the application screen and the corresponding topic OR a many:1 relationship where the application can call the 1 topic from many locations in the application.

Jeff_Coatsworth · ‎May 27, 2025

Not that I recall - but crashes can happen for a variety of reasons. Didn't have the auto-save turned on?

Jeff_Coatsworth · ‎May 27, 2025

What point version of RH2022 are you running?

Jeff_Coatsworth · ‎May 27, 2025

FYI - you're not talking to RH support - this is a user-to-user forum. If you need to contact them, see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

Jeff_Coatsworth · ‎May 27, 2025

The Single definition looks like you've picked double straight quotes (but I can't tell for sure because the image is really small on my screen)

Jeff_Coatsworth · ‎May 27, 2025

Aha - so it's hiding in that "Guillemets..." (Smart Quotes) section of the Preferences - check to see how you've got the single apostrophe defined in French.

Jeff_Coatsworth · ‎May 27, 2025

I suggest updating your version & testing a new build.

Jeff_Coatsworth · ‎May 26, 2025

Not sure - I never have used one.

Jeff_Coatsworth · ‎May 26, 2025

Maybe you can keep the Smart Quotes on & turn off the last ignore option in the Prefs (putting the single quote back in that list).

Jeff_Coatsworth · ‎May 26, 2025

Well, if you didn't add one yourself, it may be hiding on a Reference page and come in when the file was created.

Jeff_Coatsworth · ‎May 26, 2025

Somehow it thinks you've got one in there - does Print anyway work fine if you select OK?

Jeff_Coatsworth · ‎May 26, 2025

Looks like it's that "Espace avant" field - is there a single apostrophe in that list?

Jeff_Coatsworth · ‎May 26, 2025

Ok, that's definitely a non breaking space (Ctrl-spacebar). How it's getting in there is another thing - it's either in the hypenation rules or in a dictionary. Do you have your spelling checker set to automatically correct?

Jeff_Coatsworth · ‎May 26, 2025

Never recall seeing that one before - what version of FM? Anything in your dictionary setting this? If you turn of Text Symbols what do those spaces show as? regular spaces or non-breaking one?

Jeff_Coatsworth · ‎May 23, 2025

Try index.htm?rhmapno=DP319

Jeff_Coatsworth · ‎May 23, 2025

And are any other changes you made to the doc preserved?

Jeff_Coatsworth · ‎May 23, 2025

Yes, I'd give that a try - do you know what method the application is using to call the CSH topic pages?

Jeff_Coatsworth · ‎May 23, 2025

That's because the resulting JavaScript using that .h file to translate calls to locations in the HTML - it's called a Map ID table. Your application calls using the TopicAlia marker text [DP123] and it [the JS in the output] converts that call to the Map ID [1], then it has an internal map file that says 1 = some URL path to the topic with that marker you put in, This all comes from the RoboHelp rendering engine that lurks under the hood in the FM Publish to HTML5 hood.

Jeff_Coatsworth · ‎May 22, 2025

Are any other changes you make to the docs saved? Are you using any source or version control? (and what version of FM are we talking about here?)

Jeff_Coatsworth · ‎May 22, 2025

What about xref markers? Do they survive into the HTML5? Have you checked the Publish settings? Your FM2019 sts file settings may not have survived upgrading to FM2022.

Jeff_Coatsworth · ‎May 22, 2025

Are these missing markers in newly created FM2022 docs or upgraded FM2019 ones?

Jeff_Coatsworth · ‎May 22, 2025

Yes, there's a patch 6 out for FM2022 & yes, it's part of your subscription. It should be as simple as doing a Help > Update in the software or going over to https://helpx.adobe.com/framemaker/kb/framemaker-downloads.html and download it manually.

Jeff_Coatsworth · ‎May 21, 2025

What version of RH2019 and what version of RH2022? Were these projects created in earlier Classic versions or fresh in RH2019? Are they working correctly in RH2019 Classic?

Jeff_Coatsworth · ‎May 21, 2025

See Rick's answer here - https://community.adobe.com/t5/framemaker-discussions/how-can-i-set-the-default-behaviour-of-pdf-generated-by-fm-to-show-the-filename-in-the-title-bar/m-p/13688912

Jeff_Coatsworth · ‎May 21, 2025

Have you contacted the actual FM folks (just just Adobe Support)? See https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

Jeff_Coatsworth · ‎May 21, 2025

What version of FM? How are you creating the PDFs? The latest version (FM2022) uses a new PDF generating engine that results in larger sized PDFs. That new engine takes over the Publish to PDF and Save as PDF workflows. Only the older Print to Adobe PDF uses the older engine. The other alternative is Publish to PDF, but turn on the Use Distiller flag to have it switch back to using the older engine.

Jeff_Coatsworth

Jeff_Coatsworth

Activity

Re: bookmark

Re: RoboHelp 2020.8.34 CHM isn't opening in Window...

Re: RoboHelp 2020.8.34 CHM isn't opening in Window...

Re: Publishing Responsive HTML5 from FrameMaker - ...

Re: Publishing Responsive HTML5 from FrameMaker - ...

Re: FrameMaker Crashed and saved file with .492 ap...

Re: Accessibility Issue with Table of Contents in ...

Re: Accessibility Issue with Table of Contents in ...

Re: question about apostrophe

Re: question about apostrophe

Re: product help title clutters/disappears while p...

Re: How to find a Mini-TOC in a document?

Re: question about apostrophe

Re: How to find a Mini-TOC in a document?

Re: How to find a Mini-TOC in a document?

Re: question about apostrophe

Re: question about apostrophe

Re: question about apostrophe

Betreff: Missing hypertext markers in Responsive H...

Betreff: Conditional Expressions Not Saving

Betreff: Missing hypertext markers in Responsive H...

Betreff: Missing hypertext markers in Responsive H...

Re: Conditional Expressions Not Saving

Re: Missing hypertext markers in Responsive HTML5 ...

Re: Missing hypertext markers in Responsive HTML5 ...

Re: Table footnotes and connecting frames

Re: Robohelp Classic 2019 and Robohelp 2022

Re: Reducing a PDF that was created from an Unstru...

Re: Unable to Activate Adobe FrameMaker 10 on Wind...

Re: Reducing a PDF that was created from an Unstru...