Bobby Henderson
Community Expert
Bobby Henderson
Community Expert
Activity
Apr 17, 2025
Is it possible the installation error is occurring because a version of Impact is already installed in your computer system? Impact is a system typeface included in Mac OSX and iOS. It is also commonly available in Windows OS installations.
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Apr 17, 2025
That's the problem I'm seeing. The gradient mesh shadow object (with multiply blending mode) works properly when viewed in Acrobat. The object gets a white background when viewed in the Firefox browser's PDF viewer; the same goes for the PDF viewer in Google Chrome.
If the PDF is going to be printed it's likely it will print correctly through a printer that has an Adobe certified PDF print engine built into it or its RIP software. Not every printer or software RIP has that capability.
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‎Apr 16, 2025
06:40 AM
For people at your company who don't have Creative Cloud licenses on their computers, Source Sans can be acquired at these sites: https://fonts.google.com/specimen/Source+Sans+3?query=source+sans https://www.fontsquirrel.com/fonts/source-sans-pro
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‎Apr 15, 2025
01:07 PM
Live tracing gives, at best, only quick and dirty results. Live tracing isn't bad to use on hand-drawn/sketched elements or other "organic" shapes. It doesn't work so great on lettering (unless someone wants the lettering to have a somewhat grungy, stressed appearance).
The "Plastral" letters look like they've been horizontally stretched out of their normal proportions. That will throw off any font ID tools, such as Retype in Illustrator or the What the Font tool at MyFonts.com. The letters do look familiar yet a bit odd; I suspect the font that was was something from a free fonts site like DaFont.
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‎Apr 15, 2025
09:26 AM
Those are good suggestions. While it may seem redundant, I'd recommend posting the same request in the Adobe Illustrator User Voice forum. The developers look at that more often since the topics there are concentrated on bug reports or feature requests. https://illustrator.uservoice.com/
And I agree with you about the PDF issue. The situation of handling art from customers seems worse than ever. 40 years ago very few people without any formal training/education in graphic design and print work flow wanted to D-I-Y their own design work (many of the tools were still "analog" back then). Today everyone thinks they're a graphic designer simply because they have access to some creative software. Self taught users aren't going out of their way to learn best practices with editing artwork, managing assets and distributing art files to others. I'm often stuck having to use PDF files from clients for project artwork because that's the best thing I can get, other than the usual PNG or JPEG image of their logo. That also means having to pay for third party plugins like Vector First Aid to help clean up the mess when the file is placed into Illustrator. Matters are even worse with the rise in popularity of Canva (the SVG and PDF files it exports are often terrible).
I so see many bad client art files that it almost gives me a feeling of joy (or at least a sense of relief) when I get a well crafted Illustrator AI file from someone.
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‎Apr 14, 2025
06:42 PM
1 Upvote
In your first post on April 10 you mentioned nothing about any specific application-related problem. Your comment was a general opinion about software development ideology with the tone of "Adobe sucks" laid on thick. Other people post comments like that all the time; the only thing I saw missing was a sales pitch for Affinity Designer. Your latest post is still saying nothing specific about a technical issue with Adobe Illustrator. Instead it sounds like the discussion is turning into a personal tirade against me.
Because "just ignore the properties panel" is the most ignorant answer that you could give at that moment.
Where did I say "just ignore the properties panel"? You're confusing me with the words coming out of your strawman. I'm not going to waste my time picking up arguments presented to me when it sounds like all I'm going to be doing is feeding a troll.
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‎Apr 14, 2025
07:03 AM
I don't use Illustrator. Could never get over the steep learning curve, didn't see the point. My needs didn't justify it.
By @Harlekkin
Illustrator doesn't have a steep learning curve. The UI should be immediately familiar to anyone that has used Photoshop since 1998. It doesn't take much effort to look through the application's help files and other documentation to learn what certain tools do. There are dozens of graphics-related web sites providing info about the app. There are countless numbers of tutorial videos online at sites like YouTube. Some are produced by Adobe. There are many produced by other enthusiasts and graphics professionals, including a bunch made by Monika.
Also, there is no graphics app in existence, certainly none on the professional level, where a new user not familiar with the app can immediately jump in and be great at using it. Everyone one of those apps requires ongoing effort on the part of the user to learn its tools, menus, keyboard shortcuts, etc. to be ever more productive.
Your personal digs at me (such as "your ego is attached to it") and Monika are doing nothing to help your argument. I don't understand the comment about Illustrator requiring a college degree to use it. However, it does bring up another common problem why so many self-taught graphics people with no formal training (or an art school degree) get lost trying to complete various kinds of projects in Illustrator as well as InDesign and Photoshop. The apps don't immediately bless the user with knowledge of grid-based page layout, color theory, typography and other agency/studio skills. The apps also don't bless the user with creative talent either. The user has to bring talent and graphics work flow knowledge to the table.
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‎Apr 13, 2025
07:08 PM
1 Upvote
I'm talking from a software POV - if you're backend and frontend are properly organised, you can change elements on the UI level much more easily, or simply "disconnect" them without having to remove them from the code.
By @Harlekkin
You're still not saying anything specific about what you specifically want changed in Adobe Illustrator. Going into hypothetical territory about Illustrator's source code (back end, front end, etc.) is really saying nothing. You're complaining yet being vague at the same time. If you want Adobe to throw out its existing code for Illustrator and start over then that would mean a "1.0" re-fresh of the application, which would threaten to break very many things -including backward compatibility with the files of very many existing customers. Some of us have been using this software for over 20 or even 30 years and have files dating back that far. Look at the rage Apple induced with Final Cut X when they didn't make it compatible with project files made in the previous version, Final Cut 7. Do you really think Adobe wants to go there? As for the user interface seeming overly complex, I have to say that's nonsense. I'm not going to claim Illustrator has a perfect UI. But the UI in Illustrator (and various other Adobe apps) can be customized a great deal. Illustrator has several stock work space presets available. Various panels can be torn off, minimized to a mere icon or removed from view. You can build custom tool bars with specific functions you want on it. Many elements in the UI can be dragged to additional monitors. Apps like Premiere Pro and After Effects are easier to use with multiple monitors. In Illustrator you can press the Tab key to hide or show the user interface. Additionally, Illustrator has great keyboard shortcuts for many of its tools. Its keyboard shortcuts for zooming in/out or panning the view are superior to any rival vector graphics app. The same goes for its Pen tool; I can manually draw paths and edit anchor points while I'm drawing that path and still be able to zoom in/out and pan the view at the same time. That saves me a lot of time from not having to mouse back and forth to tool bars and menus. I can't do that nearly as well in CorelDRAW or Affinity Designer. I don't know your amount of experience with Illustrator, but out of so many posts I've seen where people complain about the UI in Illustrator (or other Adobe apps) they're often users with only basic knowledge of the applications and don't want to dive deeper into them.
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‎Apr 13, 2025
11:15 AM
Changing a user interface most definitely does affect functionality. The tools, menus, keyboard shortcuts, etc. all represent functions of the application. File compatiblity is an unrelated topic. Monika brought up the "1.0" number as a metaphor of an application having to start over from scratch with its functions. Look at what happened to Apple when their Final Cut Pro 7 application went to Final Cut X. It was a disaster.
In specifics, what in the interface are you demanding to be changed? It's easy to say generalized statements like, "Adobe hasn't being doing anything to improve the UI." It's more difficult to get down into specifics.
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‎Apr 10, 2025
07:10 PM
1 Upvote
The red object in the center of the white circle looks like it has a combination of effects applied to it. The "S" or "5" shape may be compounded with the white circle shape so it acts like a hole to reveal another shape behind it that actually has the red-orange gradient applied to it. The circular white shape above it with the S/5 hole cut through it could have a drop shadow effect applied to it. The shadow effect would fall on the red-orange gradient underneath it.
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‎Apr 10, 2025
06:23 AM
1 Upvote
You can write responses in your native language. As far as I can tell the forum's translate feature works pretty well.
The effects applied to the artwork elements look like Photoshop style effects that are pixel-based. It looks like the Inner Glow effect was applied to the flame shapes and outer ring shapes. The red icon in the middle has a drop shadow effect applied.
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‎Apr 10, 2025
06:11 AM
1 Upvote
Make sure both the driver for your Wacom tablet and the driver for your graphics card is up to date. I've experienced the scrolling issue on my home computer setup in the past (I have a Wacom Intuos tablet connected to it). I haven't seen the issue lately.
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‎Apr 10, 2025
06:01 AM
I haven't used Font Converter. I bought a copy of TransType 4 not too long ago (FontLab Ltd had a big sale taking place). There appears to be some instructions for Font Converter at this page:
https://www.falkon-ware.com/FontConverter/
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‎Apr 09, 2025
06:33 PM
The bounding boxes look like boundaries of objects that are contained inside clipping masks. Are the halftone patterns pixel-based images or vector-based objects? It looks like the laser cutting software doesn't like clipping masks. It's also possible the software might prefer a different version of AI, EPS or PDF file you're importing into the application. Photoshop is more adept at deleting unwanted pattern imagery that is spreading outside of a graphical object. The process is a little complicated, but is possible to copy raster and vector elements from an Illustrator layout into a Photoshop document. The mushroom shapes can be placed as raw AICB paths that would be visible in Photoshop's paths palette. Those paths can be turned into selections. The selections can be inverted. One click of the delete key will clear everything outside of the selection. Through a few steps you can build a layered PSD or TIF image that can then be placed back into the Illustrator document -without all the pattern stuff going outside of the mushroom shapes.
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‎Apr 09, 2025
06:21 PM
I'll ask a dumb question: what are your settings in the Preferences dialog box for Appearance of Black? For printing exporting is the setting "Output All Blacks Accurately" or "Output All Blacks as Rich Black"?
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‎Apr 09, 2025
12:52 PM
I think the most popular app is TransType 4 by FontLab Ltd. https://www.fontlab.com/font-converter/transtype/
Font Converter for Mac OSX is another: https://apps.apple.com/us/app/fontconverter/id6462861529?mt=12
A few web-based converters are available at a few different web sites. Your mileage may vary on how well the conversions work though or what kinds of pitfalls the web sites may contain.
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‎Apr 08, 2025
09:30 PM
I'm not familiar with that font management app. If it says Adobe's apps won't support those fonts they must indeed be Postscript Type 1 format fonts.
As I said earlier, with Type 1 fonts you have two options. You can either use third party applications to make conversions of those fonts into OTF or TTF formats. Or you can buy/acquire copies of those fonts in TTF/OTF formats.
The Postscript Type 1 format is on its way out due to certain limitations of that font format. They support no more than 256 glyphs and do not support Unicode. Each "font" requires at least two or even three files to render it. Type 1 fonts are not cross-platform compatible. It's still possible to install those fonts in computer systems; quite a few apps still support them. But at some point in the near future those Type 1 fonts will stop being supported by current versions of Windows and the MacOS.
The root of this problem is Harfbuzz. It is a "text shaping engine" that is being adopted by all sorts of computer applications. It has the ability to work with fonts in many different languages and text orientations, such as left-to-right scripts or right-to-left. Harfbuzz does not support Postscript Type 1 fonts. There are no plans for it to do so either.
I share your frustration. I spent a decent amount of money on Type 1 fonts in the 1990's. My earliest copies of Adobe applications had Type 1 fonts bundled with them. Some of those type families would cost a lot of money to replace in OpenType format.
It's a bit disappointing Monotype offered only a limited selection of Helvetica Neue fonts to the Adobe Fonts service rather than the entire family. For certain typefaces, if they're used often enough it's worth considering buying a license. In the case of Helvetica Neue or other type families now distributed by Monotype the other alternative is getting a subscription to their fonts service.
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‎Apr 08, 2025
07:59 PM
What was the format of the fonts you were using that no longer seem to work? If they are Postscript Type 1 fonts they will no longer work in Adobe CC applications. The only ways to get those kinds of fonts to work is by either converting them to TTF or OTF format using third party conversion tools or getting new licenses of those fonts in TTF or OTF formats.
If the missing fonts are in TTF or OTF format the solution may be simple as reinstalling them. Font data cache files can get corrupted; deleting those and forcing Creative Cloud to re-build them can often solve those problems. With regard to certain type families, such as Helvetica Neue, Monotype just added a bunch of type families to the Adobe Fonts service, including a pretty good chunk of the Helvetica Neue type family.
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‎Apr 08, 2025
06:21 PM
I downloaded a copy of the original Illustrator AI file and opened it without any problems. I saved a copy of the document in PDF format using the Illustrator Default PDF preset. The resulting PDF file looks like it doesn't have any issues. I did save the PDF using the latest Illustrator Beta release though.
Edit: the PDF I saved previews correctly in Adobe Acrobat. However, the shadow elements behind those page curl objects don't look right in the PDF preview here. Hmmm. Saving for Acrobat 8 compatibility vs version 7 doesn't appear to make a difference. The PDF preview in the web browser isn't respecting the multiply blending mode applied to the gradient mesh shadow objects under the page curl elements.
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‎Apr 08, 2025
05:50 PM
I wish they could have included some variable fonts with the collection. For instance, Bahnschrift is bundled in the Windows OS as a variable font. It would be convenient for Mac users to have access to the same thing via Adobe Fonts.
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‎Apr 08, 2025
05:28 PM
I saw the big addition to Adobe Fonts earlier today when visiting the Adobe Fonts web site and filtering the browsing list to "newest." There was almost 8 full pages of type families (12 families per page) from Monotype, which I guess comes out to around 1500 fonts, according to the announcement. Some of the additions were really surprising, such as Gotham. Monotype acquired the Hoefler&Co foundry in 2021; Gotham was one of its most popular typefaces. Berthold was another foundry acquired by Monotype in 2022. Akzidenz Grotesk (aka "the original sans") was one of Berthold's biggest sellers. Vintage versions of Adobe Illustrator included Akzidenz Grotesk BE in the font pack, but those old Type 1 fonts lack some of the features added to Akzidenz Grotesk Next. I also didn't know Monotype had acquired some type families from Font Bureau. One of those is Agency FB; that entire family has been added to Adobe Fonts. A decent number of the type families that were added also double as system fonts for either Windows or MacOSX. Type families like Avenir Next and Helvetica Neue are unique to OSX. Others like Segoe and Georgia are unique to Windows. These additions to Adobe Fonts might help users pass documents between Macs and PCs easier. A few years ago I bought a license of Avenir Next (when it was on sale at MyFonts) just so I could use the same family on my iPad that already had it versus my Windows PCs that did not. These additions at Adobe Fonts can avoid some of that trouble.
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‎Apr 08, 2025
10:31 AM
As long as the fonts you purchased are not in Postscript Type 1 format you should be able to use them in Adobe applications. You just have to install them in the computer's operating system, be it the Windows Fonts folder or the Font Book in MacOSX. Once installed, those fonts should be visible in the fonts menu of Adobe applications running on the computer.
If your fonts are in Type 1 format it's still possible to convert them to TrueType or OpenType format using third party apps, such as TransType from FontLab Ltd.
If your fonts are in TTF or OTF format and you want to use them in Adobe CC apps for mobile devices, such as an iPad, you can upload them using the Adobe CC Desktop App.
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‎Apr 08, 2025
09:39 AM
The FF DIN Paneuropean family (from Monotype) was just added in the last couple or so days:
https://fonts.adobe.com/fonts/ff-din-paneuropean
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‎Apr 08, 2025
09:35 AM
Several dozen type families from Monotype were just added to Adobe Fonts. Some of these families are very popular, such as Gotham, Helvetica Neue or Agency FB. Akzidenz Grotesk Next is quite a valuable addition considering the retail price for a license. They also added Comic Sans (for people who actually like Comic Sans).
Several of the type families are common to the Windows OS as system fonts, but that may be useful for people who move documents between Mac and Windows platforms. Likewise, Avenir Next is commonly bundled in Apple devices but not included with Windows.
The only nit I would have to pick about all the new additions from Monotype is some of the type families don't contain all of the styles available. But they do at least cover the basics.
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‎Apr 08, 2025
07:21 AM
Sometimes if an Internet connection is flaky it can disrupt Adobe Fonts sync and cause fonts to disappear temporarily or even completely. The Internet connection itself is one possible point of failure; power cycling the modem or Point of Entry device is one trouble shooting step. The router is another possible point of failure; the Internet service may be fine but the router is glitching. Power cycling it may restore a WiFi or Ethernet connection to more stable operation.
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‎Apr 07, 2025
07:18 PM
1 Upvote
Rather than setting up a new user account, I think it would be worth trying to use the Creative Cloud Cleaner tool to completely remove all traces of the Illustrator installation and then re-install the app again fresh:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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‎Apr 07, 2025
07:06 PM
The credit for the Assistant typeface at the Google Fonts web site is listed as follows: "Designed by Adobe Systems Inc., Ben Nathan"
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‎Apr 06, 2025
08:14 PM
If that program works at extracting Adobe Font file data I strongly doubt it would be legal to use.
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‎Apr 06, 2025
11:08 AM
I've been asking for the same improvements, particularly that stubborn scroll bar issue. I can't use the scroll bar at all with a Wacom pen/tablet setup. I'm forced to use the arrow keys on the keyboard to cycle through the fonts list. Of course that's a big pain when every type family in the list is expanded out showing all styles. I'd suggest leaving a similar post about these issues at the Adobe Fonts User Voice site. The developers look at that site more often. https://adobefonts.uservoice.com/forums/940222-adobe-fonts-feature-requests-and-feedback
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‎Apr 06, 2025
08:04 AM
What I'm talking about does not involve a persistent zoom tool or mousing back and forth to tool bars to switch tools.
Using the Ctrl & Spacebar keyboard shortcut the zoom tool is merely toggled into view, temporarily overriding the current tool in use, be it the pen tool or something else. When the Ctrl & Spacebar keys are released the zoom tool reverts back to the previous tool. That's all without mousing back and forth to a tool bar.
Illustrator has the best keyboard shortcuts for tasks like manually drawing clean paths over placed "dirty" artwork. With my left hand on the keyboard I can manually edit anchor points and path segments while I'm drawing them by using different keyboard shortcuts. And I can bring up the zoom tool and hand panning tool on the fly at the same time. None of Illustrator's rivals (such as CorelDRAW or Affinity Designer) can do this nearly as well.
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