It shouldn't be flagged as answered as they still haven't fixed the issue. I still have to run 2019 in compatibility mode to get it to work. ... View more

Just installed the latest update that came out today and it is still crashing. That said it only crashes sometimes now, so I guess that's progress? ... View more

Same for me as well. Crashes as soon as I turn off compatibility mode following your instructions. ... View more

Sure thing... Microsoft Windows 10 Enterprise 10.0.15603 Build 15063 Version 1703 HP Z840 Workstation x64-based PC ... View more

Thanks! That worked for me as well. That will serve as a good workaround until this issue can get sorted out. ... View more

Hi Kevin, No, I have not been able to get it to launch and have been using the previous version in the meantime. I'm currently on the enterprise version 1703 for x64-based Systems. (KB4457138). I don't think we'll be seeing the 1803 update for a bit yet, but I'm seeing about getting an early push for our CC users. ... View more

Here you go Kevin... Number of Launches: 22 stdout: # Photoshop Version: 20180920.r.24 2018/09/20: 1193433 Tester="Photoshop" snifferStart="2018-10-30_11:11:55" AIFCoreInitialized=1 # 00000_2018/10/30_11:11:55.195(+00.000)[63ac] BEGIN DoRunAIFOGLInitialize AIFOGLInitialized=1 # 00001_2018/10/30_11:11:55.195(+00.000)[63ac] END DoRunAIFOGLInitialize, duration=1.96721e-05 # 00002_2018/10/30_11:11:55.195(+00.000)[63ac] BEGIN DoRunAnyGLGPU OGLContextCreated=1 # 00003_2018/10/30_11:11:56.051(+00.856)[63ac] END DoRunAnyGLGPU, duration=0.855891 # 00004_2018/10/30_11:11:56.051(+00.000)[63ac] BEGIN DoRunEnumerateGLGPUs # 00005_2018/10/30_11:11:56.101(+00.050)[63ac]  wmiNumDevices=1 # 00006_2018/10/30_11:11:56.102(+00.001)[63ac]  adapter[0]{ VendorID=4318 DeviceId=4156 SubSysId=278204476 Revision=161 DedicatedVideoMemory=8538292224 DedicatedSystemMemory=0 SharedSystemMemory=34315661312 Description=NVIDIA Quadro K5200} # 00007_2018/10/30_11:11:56.102(+00.000)[63ac]  output[0]{ DesktopCoordinates={ L=0 T=0 R=1920 B=1080 W=1920 H=1080 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010001 DeviceName=\\\\.\\DISPLAY2 # 00008_2018/10/30_11:11:56.103(+00.000)[63ac]  output[1]{ DesktopCoordinates={ L=1920 T=-9 R=3840 B=1071 W=1920 H=1080 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010003 DeviceName=\\\\.\\DISPLAY1 # 00009_2018/10/30_11:11:56.103(+00.000)[63ac]  adapter[0] displays: 2 # 00010_2018/10/30_11:11:56.103(+00.000)[63ac]  adapter[1]{ VendorID=5140 DeviceId=140 SubSysId=0 Revision=0 DedicatedVideoMemory=0 DedicatedSystemMemory=0 SharedSystemMemory=34315661312 Description=Microsoft Basic Render Driver} # 00011_2018/10/30_11:11:56.103(+00.000)[63ac]  dxgiNumDevices=1 # 00012_2018/10/30_11:11:56.103(+00.000)[63ac]  aifNumDevices=1 # 00013_2018/10/30_11:11:56.103(+00.000)[63ac]  aifDeviceIndex=0 # 00014_2018/10/30_11:11:56.104(+00.000)[63ac]  creating ContextOffscreen for { DeviceName=\\\\.\\DISPLAY2 DeviceString=NVIDIA Quadro K5200 DisplayID=4156} # 00015_2018/10/30_11:11:56.138(+00.035)[63ac]  aifDevice[0]={ DeviceName=\\\\.\\DISPLAY2 DeviceString=NVIDIA Quadro K5200 DisplayID=4156} # 00016_2018/10/30_11:11:56.138(+00.000)[63ac]  aifNumContexts=1 NumGLGPUs=1 # 00017_2018/10/30_11:11:56.138(+00.000)[63ac] END DoRunEnumerateGLGPUs, duration=0.0873675 glgpu[0].GLVersion="4.1" # 00018_2018/10/30_11:11:56.139(+00.000)[63ac] fAdapterDesc.VendorId=4318 # 00019_2018/10/30_11:11:56.139(+00.000)[63ac] Looks like a discrete GPU glgpu[0].IsIntegratedGLGPU=0 # 00020_2018/10/30_11:11:56.139(+00.001)[63ac] DXGI RAM=8538292224=8142MB # 00021_2018/10/30_11:11:56.139(+00.000)[63ac] wmiVRAM=8192 dxgiVRAM=8142 glgpu[0].GLMemoryMB=8192 glgpu[0].GLName="NVIDIA Quadro K5200" glgpu[0].GLVendor="NVIDIA Corporation" glgpu[0].GLVendorID=4318 glgpu[0].GLDriverVersion="24.21.14.1181" glgpu[0].GLRectTextureSize=16384 glgpu[0].GLRenderer="Quadro K5200/PCIe/SSE2" glgpu[0].GLRendererID=4156 glgpu[0].HasGLNPOTSupport=1 glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll" glgpu[0].GLDriverDate="20181016000000.000000-000" glgpu[0].CanCompileProgramGLSL=1 glgpu[0].GLFrameBufferOK=1 gputag.GL_SHADING_LANGUAGE_VERSION=35724 glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA" gputag.GL_FRAGMENT_PROGRAM_ARB=34820 gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977 glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536] gputag.GL_MAX_TEXTURE_UNITS=34018 glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4] gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661 glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192] gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32] gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930 glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32] gputag.GL_MAX_DRAW_BUFFERS=34852 glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8] gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096] gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657 glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096] gputag.GL_MAX_VARYING_FLOATS=35659 glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124] gputag.GL_MAX_VERTEX_ATTRIBS=34921 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16] gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1 gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27 glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1 gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1 gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28 glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1 gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81 glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1 gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58 glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1 gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53 glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1 gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37 glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1 gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1 gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47 glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1 # 00022_2018/10/30_11:11:56.170(+00.030)[63ac] BEGIN DoRunAIFOCLInitialize # 00023_2018/10/30_11:11:56.201(+00.031)[63ac]  DoRunAIFOCLInitialize: AIF::OCL::Library::initialize(); # 00024_2018/10/30_11:11:56.203(+00.002)[63ac] END DoRunAIFOCLInitialize, duration=0.0328639 # 00025_2018/10/30_11:11:56.203(+00.000)[63ac] BEGIN DoRunEnumerateCLGPUs NumCLGPUs=1 # 00026_2018/10/30_11:11:56.203(+00.000)[63ac] END DoRunEnumerateCLGPUs, duration=3.54952e-05 clgpu[0].CLPlatformVersion="1.2" clgpu[0].CLDeviceVersion="1.2 CUDA" clgpu[0].IsIntegratedCLGPU=0 clgpu[0].CLMemoryMB=8192 clgpu[0].CLName="Quadro K5200" clgpu[0].CLVendor="NVIDIA Corporation" clgpu[0].CLVendorID=4318 clgpu[0].CLDriverVersion="411.81" clgpu[0].CUDASupported=1 clgpu[0].CUDAVersion="10.0.181" # 00027_2018/10/30_11:11:56.203(+00.000)[63ac] BEGIN GPUSnifferTester::DoRunCLBandwidth # 00028_2018/10/30_11:11:56.203(+00.000)[63ac]  BEGIN GPUImplHardware::DoGetCLBandwidth # 00029_2018/10/30_11:11:56.203(+00.000)[63ac]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::Context context(properties, *iDev); # 00030_2018/10/30_11:11:56.660(+00.457)[63ac]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::CommandQueue cq(context, *iDev, false, true); # 00031_2018/10/30_11:11:56.660(+00.000)[63ac]   BEGIN GPUImplHardware::checkBandwidthCL # 00032_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_idata nbytes=16777216 # 00033_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_odata nbytes=16777216 # 00034_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clFinish # 00035_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: copy 100 iterations # 00036_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 0 of 100, totalSeconds=0 # 00037_2018/10/30_11:11:56.669(+00.009)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00272022 # 00038_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00272022 # 00039_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00272022, BW=1.23352e+11, maxBW=1.23352e+11 # 00040_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 10 of 100, totalSeconds=0.00272022 # 00041_2018/10/30_11:11:56.673(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00269846 # 00042_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00269846 # 00043_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00541869, BW=1.24346e+11, maxBW=1.24346e+11 # 00044_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 20 of 100, totalSeconds=0.00541869 # 00045_2018/10/30_11:11:56.676(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00268826 # 00046_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00268826 # 00047_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00810694, BW=1.24819e+11, maxBW=1.24819e+11 # 00048_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 30 of 100, totalSeconds=0.00810694 # 00049_2018/10/30_11:11:56.680(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00287702 # 00050_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00287702 # 00051_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.010984, BW=1.16629e+11, maxBW=1.24819e+11 # 00052_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 40 of 100, totalSeconds=0.010984 # 00053_2018/10/30_11:11:56.683(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00269507 # 00054_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00269507 # 00055_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.013679, BW=1.24503e+11, maxBW=1.24819e+11 # 00056_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 50 of 100, totalSeconds=0.013679 # 00057_2018/10/30_11:11:56.687(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00270982 # 00058_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00270982 # 00059_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0163889, BW=1.23825e+11, maxBW=1.24819e+11 # 00060_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 60 of 100, totalSeconds=0.0163889 # 00061_2018/10/30_11:11:56.690(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00268947 # 00062_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00268947 # 00063_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0190783, BW=1.24762e+11, maxBW=1.24819e+11 # 00064_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 70 of 100, totalSeconds=0.0190783 # 00065_2018/10/30_11:11:56.693(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00267462 # 00066_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00267462 # 00067_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.021753, BW=1.25455e+11, maxBW=1.25455e+11 # 00068_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 80 of 100, totalSeconds=0.021753 # 00069_2018/10/30_11:11:56.697(+00.004)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00289469 # 00070_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00289469 # 00071_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0246476, BW=1.15917e+11, maxBW=1.25455e+11 # 00072_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 90 of 100, totalSeconds=0.0246476 # 00073_2018/10/30_11:11:56.700(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00270186 # 00074_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00270186 # 00075_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0273495, BW=1.2419e+11, maxBW=1.25455e+11 # 00076_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clFinish # 00077_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: releasing # 00078_2018/10/30_11:11:56.701(+00.001)[63ac]    GPUImplHardware::checkBandwidthCL: result=1.25455e+11 # 00079_2018/10/30_11:11:56.701(+00.000)[63ac]   END GPUImplHardware::checkBandwidthCL, duration=0.040885 # 00080_2018/10/30_11:11:56.701(+00.000)[63ac]   bytesPerSecond=1.25455e+11 # 00081_2018/10/30_11:11:56.701(+00.000)[63ac]   GPUImplHardware::DoGetCLBandwidth: result=1.25455e+11 # 00082_2018/10/30_11:11:56.701(+00.000)[63ac]  END GPUImplHardware::DoGetCLBandwidth, duration=0.497946 clgpu[0].CLBandwidth=1.25455e+11 # 00083_2018/10/30_11:11:56.701(+00.000)[63ac] END GPUSnifferTester::DoRunCLBandwidth, duration=0.498039 # 00084_2018/10/30_11:11:56.701(+00.000)[63ac] BEGIN GPUImplHardware::DoGetCLCompute # 00085_2018/10/30_11:11:56.701(+00.000)[63ac]  GPUImplHardware::DoGetCLCompute: AIF::OCL::Context context(properties, *iDev); # 00086_2018/10/30_11:11:57.193(+00.492)[63ac]  GPUImplHardware::DoGetCLCompute: AIF::OCL::CommandQueue cq(context, *iDev, false, true); # 00087_2018/10/30_11:11:57.193(+00.000)[63ac]  BEGIN GPUImplHardware::MeasureCLCompute # 00088_2018/10/30_11:11:57.275(+00.082)[63ac]   GPUImplHardware::MeasureCLCompute: clFinish # 00089_2018/10/30_11:11:57.276(+00.000)[63ac]   GPUImplHardware::MeasureCLCompute: result=0.00955894 # 00090_2018/10/30_11:11:57.277(+00.001)[63ac]  END GPUImplHardware::MeasureCLCompute, duration=0.0838787 # 00091_2018/10/30_11:11:57.277(+00.000)[63ac]  timeForKernelExecution=836.913 # 00092_2018/10/30_11:11:57.277(+00.000)[63ac]  GPUImplHardware::DoGetCLCompute: result=836.913 # 00093_2018/10/30_11:11:57.277(+00.000)[63ac] END GPUImplHardware::DoGetCLCompute, duration=0.575791 clgpu[0].CLCompute=836.913 NumNativeGPUs=0 snifferEnd="2018-10-30_11:11:57" stderr: ... 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Here was my solution... Choppy, playback lag, audio and video - Premiere Pro CC ... View more