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Premiere Pro CC 2014 - Choppy multicam playback

Contributor ,
Jun 26, 2014 Jun 26, 2014

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So I'm running Premiere Pro CC 2014 (8.0) on OSX Mountain Lion (10.8.5), using CUDA acceleration and everything works fine except for one thing: when I do a multicam edit I switch the program monitor into the multicam mode as usual. However, during playback I'm dropping frames with the video (audio playback is normal). This happens with playback at any resolution, even down to 1/8. Since I've retained the previous version of Premiere Pro (7.0), I've checked it's multicam playback and it's completely normal at full res. After going through and matching all settings in 8.0 to 7.0 I'm really at a loss with this problem, any ideas?

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correct answers 1 Correct answer

Contributor , Dec 05, 2014 Dec 05, 2014

As I stated earlier, the only solution I've found was to transcode my footage to DNX. With DNX footage I was able to do multicam with 8 angles with no lag. With ProRes footage it would bog down with only 3 cameras.

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Community Beginner ,
Feb 12, 2015 Feb 12, 2015

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Yes, I clicked but there is no chat or phone options.

For me the better option is to write because my english is not so good.

That means that sometimes I have to translate some words.

Chat or mail is better for me.

Thanks

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Adobe Employee ,
Feb 12, 2015 Feb 12, 2015

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Hi FAMS,

Yes, I clicked but there is no chat or phone options.

That's a little weird. What country do you live in? I will look into this issue for you because you should definitely have access. One thing you might try is another browser.

For me the better option is to write because my english is not so good.

That means that sometimes I have to translate some words.

Chat or mail is better for me.

I understand. Chat would be the best option for you as we do not provide support via email.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Feb 13, 2015 Feb 13, 2015

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I live in Portugal, Azores.

I'm wondering if i cant access chat option because I dont have any subscription registered with my Adobe ID.

This happens because I work at a regional broacast station and Premiere Pro CC is registered with another Adobe ID that I dont have access.

Do you think that this is the problem?

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Adobe Employee ,
Feb 13, 2015 Feb 13, 2015

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Hi FAMS,

Premiere Pro CC is registered with another Adobe ID that I dont have access.

Do you think that this is the problem?

Yes, you have to have a current Adobe ID to log in to chat. Is it possible to contact the administrator that has your Adobe ID? I really hope I can help you with this.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Aug 19, 2015 Aug 19, 2015

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I have been an Adobe subscriber for 15 years. Been through all the the changes and updates. The problem with muti-camera switching editing and the lag is VERY serious. My machine was custom built by me and I did not have the problem until CC updates. It is sad that we can not talk to someone at Adobe about the issues. My 2 hour multi camera editing project will now cost me a loss on the project. Adobe..if you monitor this forum email me...!!

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Adobe Employee ,
Feb 02, 2015 Feb 02, 2015

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Hi,

This is part of my income to do 6-10 multi camera edits and now I can't do it.  VERY poor response time on this problem.  Call me Adobe and tell me what your doing to fix this and what I should tell my clients.. you have my number.

If you would like a call from our support agents, please send me a PM with details about the best time to call you, your region (time zone), location, and your Adobe ID. Otherwise, you can contact us by phone via the support form: Contact Customer Care

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Dec 07, 2014 Dec 07, 2014

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for what it's worth, (from a novice playing with big boy toys) I notice the GPU utilization will run at ~40% during normal playback. When I start to see dropped frames, the GPU utilization is also dropping in utilization. Stop/Start will usually bring back to normal playback - and normal GPU utilization.

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New Here ,
Jan 06, 2015 Jan 06, 2015

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I am also having this issue. I am running the latest CC build available on a MBP 15' Mid 2014 w/ GeForce 750 GPU on Yosemite 10.10.1.

Any plans for a patch?

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New Here ,
Feb 16, 2015 Feb 16, 2015

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Yes, i have same problem.

Mac Pro Late 2013, OS X 10.9.5, Premiere 2014.2

All video is ProRes 422 HQ, 1080i



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New Here ,
Feb 18, 2015 Feb 18, 2015

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Has anyone fixed this issue yet?

I can't get any of my projects done because of this. I seriously can only edit for 10 mins before it stutters on multicam. Ive spent so much money and time just getting a 7 min short done.

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Explorer ,
Feb 27, 2015 Feb 27, 2015

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Explorer ,
Mar 21, 2015 Mar 21, 2015

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Howdy, all!

Well, I believe it was SeeingSounds who posted it first on this thread - but transcoding to DNxHD, and then off-lining all my clips and re-linking them to the DNxHD footage - HAS SAVED MY HASH, and possibly my sanity. Runs like buttah now. Well, almost - but it runs, and it runs well, and all three streams just toodle along, with no major stuttering at all.

Any of the approved codecs should really just WORK - but since many don't, this workaround is the way to go for me.

Thanks, guys!

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New Here ,
Jun 08, 2015 Jun 08, 2015

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Hello friends , my problem I think is the same of you and found a temporary solution .

When editing in multicam the audio is flawed at times. What could find that when selecting a video only the audio from that video that will be played , or if the selected camera does not have audio in multicam be without it as well.

To end this I Unlike video and audio line team and clik with dirieto button on the audio and choose the camera you want the audio to be played that was the recorded audio . As the audio was captured did not have a video for him, so I created a video team for the captured audio and it worked.

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New Here ,
Dec 12, 2015 Dec 12, 2015

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Not Sure if this will work for you but I had the same problem and tried everything. Every time I would use the multicam edit it would start off working and after a few seconds it would start dropping frames, lagging and being really choppy. I couldn't even edit it was so bad. I  tried the adjusting resolution, tried different codecs, searched the forums and all I found was a million people with the same problem and no answer. Tried Adobe and got the run around. Tried a previous version of Adobe. No luck. I even upgraded my graphics card and built a desktop computer with all the bells and whistles. No change. Then I started thinking about my external drive and called a friend. All of the footage I was trying to edit was on an external hard drive. It wasn't like one of them fancy ones. Just a normal western digital. I called a friend and he said to try to copy all of the footage I wanted to edit to my MAIN hard drive of the computer in a new folder. I did that and also created a folder on the main hard drive to point all my scratch disk settings to. Then I started a new project from the new folders and made another multicam sequence with 5 video tracks and 1 audio. It played PERFECT!!  No dropped frames, smooth playback with every clip. I guess the external hard drive wont let the computer pull the info out fast enough and it makes it lag and look choppy. I guess a good analogy would be that it's like trying to drink a milkshake with a coffee straw. Once i put the footage on my main drive I've had no problems yet. I hope this works for you as well. I see alot of people with this issue. Please let me know if it works for you

J in Phoenix

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Contributor ,
Dec 13, 2015 Dec 13, 2015

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Same problem, over and over, year after year -- no change.  I suppose that the answer if there is one, involves what you did -- do it yourself. I'm going to try your solution -- I am using an SSD that is only 500g, so I guess have to move to a larger mechanical drive.  When I read your discussion, I was struck with the advice that adobe people et al., seem to always give.  "Don't use your main drive" as you did.

I hope it works.

Thanks for your efforts.

R in Chicago area.

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Contributor ,
May 01, 2016 May 01, 2016

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I have a maxed out 2015 iMac and I was also having performance issues with multicam and I'm doing 6 cameras on a dance show.  I tried tons of different things from changing the sequence settings, settings in performance ect..  One thing that made a night and day different was changing the settings in the playback options when you click the wrench.  Uncheck "High Quality Playback" and its working perfectly now with my resolution drop down set to full.  I hope this helps someone out there because  I was face rolling my head on my keyboard for 2 days.Screen Shot 2016-05-01 at 9.16.52 AM.png

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Adobe Employee ,
Jun 08, 2016 Jun 08, 2016

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Hi Paul,

Uncheck "High Quality Playback" and its working perfectly now with my resolution drop down set to full.

Nice tip. Thanks!

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Feb 16, 2017 Feb 16, 2017

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This hasn't helped me. So far, none of the suggestions I've read on this forum have helped. I used to be able to edit 9 cameras from a USB drive. Now I can't edit 6 from an internal SSD! This has been a problem for years with MANY complaints! Unacceptable.

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New Here ,
Jun 08, 2016 Jun 08, 2016

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I am running a PC with a quad core xeon processor, 32Gs of RAM, 2 internal SSD's, 2 NVidia GPU's and the latest version of PP.

I have no issues editing in multi-camera with 5 camera angles, ProRes 422, even at max. bit depth and max. render quality.

But I have to deal with up to 300GB's/day and have to transcode so we don't blow up our storage. Once the clips sequences have been created, we transcode them. That is when the fun begins!!!! Have tried AVC-Intra and DNxHR/DNxHD MXF OP1a.

We only keep about 20 minutes of the original 1.5 to 2 hours of footage.

Can anyone recommend another codec to try, forget cineform, huge?

Adobe, please fix the multi-camera issue.

Adobe, please add the capability to trim video without having to transcode.

Signed,

Extremely Frustrated!

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Adobe Employee ,
Jun 08, 2016 Jun 08, 2016

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Hi CDR North,

Adobe, please fix the multi-camera issue.

Most people can "fix" their issues by transcoding footage, increasing the capability of their hardware, or reducing the amount of video streams that they are cutting.

Adobe, please add the capability to trim video without having to transcode.

That sounds like a different issue. You can make a feature request.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Jun 08, 2016 Jun 08, 2016

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Hello Kevin,

Thanks for the quick reply.

I have no issue with 60 minutes of video, shot in ProRes 422, with 4 camera angles and one mixed feed in multi-camera. The problem arises when I cut it up into the segments, each on their own sequence. I then run them through the consolidate and transcode. The resulting project may only have 10 minutes of footage broken up over 4 or 5 sequences. I then nest, enable multi-camera and then go to the program view and set to multi-camera and voila, problems!

I start with 300+GB's, works fine, transcode resulting in much less data and it doesn't like me!

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Explorer ,
Jul 03, 2016 Jul 03, 2016

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The Kolor Autopano Video can easy handle a 6 gopro camera angles. Handle with stiching. But this is impossible for Premiere. It looks like a lack of proper support for the inter-frame compression, particularly evident in the Multicamera mode.

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New Here ,
Jun 04, 2019 Jun 04, 2019

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LATEST

I've had exactly the same problems
I have found a solution
1.Render all audio files
2.When you make your proxies, encode them to .MOV, not H.264
Those two actions took me from being completely unable to use multi-cam, to completely fluid editing with 20 simultaneous streams of 4k footage

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