I am having a problem with the switchboard server on an XP/sp3 system as well.Since the switchboard server is not loading correctly, mini-bridge will sit waiting for CS 5 Bridge forever.However, Mini-Bridge still does start correctly if Bridge was started previously. I think I know why, but do not know how to fix it. The Adobe Switchboard service is suppose to load which leads to a switchboard process being loaded. The switchboard service does not load (error information below) and the switchboard.exe process is not started in the Windows XP run list when one logs on. Hence, mini-bridge has no switchboard to use to start bridge. However, if one starts Bridge first (even if one closes and exits bridge) the switchboard.exe process is started by Bridge. After that, mini-Bridge works correctly. I have attempted to start the process from a command window, but nothing happens and no event is recorded. C:\Program Files\Common Files\Adobe\SwitchBoard>dir Volume in drive C has no label. Volume Serial Number is 88E4-EDB7 Directory of C:\Program Files\Common Files\Adobe\SwitchBoard 07/28/2010 03:26 PM <DIR> . 07/28/2010 03:26 PM <DIR> .. 02/19/2010 01:37 PM 422,400 adobe_caps.dll 07/28/2010 03:26 PM <DIR> AMT 07/28/2010 03:26 PM <DIR> Legal 02/19/2010 01:37 PM 517,096 SwitchBoard.exe 02/19/2010 01:37 PM 30,489 SwitchBoard.pdf 3 File(s) 969,985 bytes 4 Dir(s) 84,354,781,184 bytes free C:\Program Files\Common Files\Adobe\SwitchBoard>switchboard.exe C:\Program Files\Common Files\Adobe\SwitchBoard> So Bridge can start the process but I cannot (even with an administrative account). The following is the error information about the Adobe Switchboard service error: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 8/24/2010 Time: 4:29:05 PM User: N/A Computer: MAINXP Description: Timeout (30000 milliseconds) waiting for the Adobe SwitchBoard service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 8/24/2010 Time: 4:29:05 PM User: N/A Computer: MAINXP Description: The Adobe SwitchBoard service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. sc query Adobe SwitchBoard Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\testuser>sc query Adobe SwitchBoard [SC] EnumQueryServicesStatus:OpenService FAILED 1060: The specified service does not exist as an installed service. These types of errors are happening with other users, but the causes vary with the OS being used. Ideas?
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