Let us know about the outcome. ... View more

If I understand correctly, the software was installed on the machine that you gave away, and on the 2016 machine. The license was for installation on 2 active machines. Did you sign out/deactivate PSE via the help menu prior to reformatting the disk? I suspect that Adobe's server is blocking you and this action is causally related. You can set up a chat session with Adobe with the request to reactivate PSE for you. They may claim that PSEv.13 is no longer supported, however.                                                       ... View more

Over the years, on how many machines have you installed the software?  ... View more

1. Open your picture file This wil be the Background layer 2. Go to Select>all. At this stage you should see an outline "marching ants" surrounding the content on the Background layer.. It indicates that the selection is complete. This information will be on the clipboard, ready to be pasted. ... View more

Are you on the advanced tab? If you wish to make a selection of an object, use one of the selection tools, e.g. lasso tool.  Once the selection is complete, Edit>copy should work. If the problem persists, reset preferences via Edit>Preferences>General -----Reset on next launch. I ... View more

What is the resolution of these files? The rule of thumb for printing is in the 240-300 px/in range. If you print the same files from another app, what happens? Have you tried printing via another printer or a commercial kiosk? ... View more

I have 2 Epson printers, and use Epson ink  cartridges. I always print via the editor, as the print engines in editor & organizer are not the same. Under Edit>color settings I have checked "No Color Management" and have the printer manage colors. The point is not to have both PSE & printer manage colors. As an experiment, reverse these settings to see if that makes a difference. ... View more

Get the latest version. You won't be sorry. With black Friday coming up, check prices in box stores & Amazon. ... View more

That is what I recommended in my initial post above To @thisisirrational: Log in to your Adobe account and make sure that the program is listed there.  ... View more

I have been following this thread right along. Going back to your initial post, you imply that the malfunction of the clone stamp tool is a recent development. Please repeat the maneuver again using the other ALT key on the keyboard (there are 2 next to the space bar on mine.)  Are the mouse & keyboard plugged in to the computer, or is there a wireless connection? ... View more

That message comes up when you are on a blank layer or an adjustment layer. Are you sure that the active layer is one with pixels on it for the source point.?   Also, on the clone tool's option bar, check the box "sample all layers."  If all this fails, consider uninstalling/reinstalling the program. Be sure that you sign out via the help menu before uninstalling. ... View more

The workflow as described works for me, but there are different ways to do things in PSE. This is a classic technique for using a clipping mask. Step #4 on Layer 1 is critical. If the AI  generated process works for you, then you are all set. .     ... View more

Solved: Unable to Install Elements 2025 - Adobe Community - 14948852 There was a posting yesterday re this issue, and the "fix" by Adobe tech was to uninstall Creative Cloud. You have done this on your machine, but the problem remains. Suggest that you contact Adobe directly via chat. Please let us know how you make out. ... View more

  The adaptive response to reality is to purchase PSE 2025 Solved: Photoshop Elements 14 - Adobe Community - 14925300 ... View more

The print engines in Organizer and Editor are not the same.  Open the Editor, go to Edit>Preferences>General and click on the button to reset preferences on next launch. Close the program and then open again. This may fix it. ... View more

1. The clone stamp tool does not "clone out." It superimposes donor pixels over a designated locus. 2. On the tool's option bar, be sure that opacity is set to 100% & that "Sample all Layers" is checked. 3. Adjust your cursor so that it embraces the source (donor) pixels. For example, if you wish to place an orange on an apple tree, adjust the cursor to include the orange. The keyboard shortcut(s) for this are the bracket keys next to the letter P.  [ smaller, ] larger. 4. Hover over the orange and press the ALT key on the keyboard, then left click on the destination for the clone - the apple tree in our hypothetical. 5. I like to place the clone on a separate layer, so that I can delete it if things don't look right, and I can start over. Open a blank layer above the Background layer to facilitate this. ... View more

You're welcome. Thanks for the follow-up. ... View more

That is interesting. The bottom line is that OP does not have a serial number, so  purchase of a replacement is in order. ... View more

If you registered PSE 14 after purchase from Best Buy, it should show up in your Adobe account.  Absent a serial number, you will not be able to launch the program.  Further, Adobe no longer supports this old version. You can avail yourself of a fully functioning 30-day trial of PSE2024. You may purchase the license subsequently. Note, this is the time of the year when  an upgraded version (PSE 2025) is expected to come to market. You may wish to defer purchase until then. The free trial will give you the opportunity to try it out and continue with your project in the interim. ... View more

I always print via the Editor. The print engines for Organizer and Editor are not the same. OP has not posted back and we don't know about this detail.                             ... View more

I use WINDOWS 10 & PSE2024.. I have 2 Epson printers: WF-2530 & XP-4100. Both work without any issue. Photographs and greeting cards are centered properly. Before sending a photo to the printer, I make sure that the photo is cropped to the size of the paper, i.e. 4x6 photo for 4x6 paper. 5x7 photo will not work on 4x6 paper. You may wish to check again on the Epson web site for any driver and/or firmware updates. It would not hurt to reset preferences in PSE. Go to Edit>Preferences>General and click on the button to reset on next launch. Close PSE, and reboot. ... View more

You're welcome. Glad to help. ... View more

Free Trial | Adobe Photoshop Elements 2024 If you decide to purchase the license at the end of the trial period, you may do so. There is no "plan." ... View more