In Elements 2024 after upgrade to Windows 11 all snipping tools require 2 snips of the same imaage

Forum|Forum|1 year ago
January 27, 2025
3 replies
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In Elements 2024 after upgrade to Windows 11 all snipping tools require 2 snips of the same screenshot before pasting the following snip. There was no problem in Windows 10. After the upgrade the MS Snipping Tool began pasting the same image until I had performed 2 snips. Only then would it allow me to snip another screenshot. This only happens in Adobe products. The MS Snpping Tool and a 3rd Party snippng tool worked fine in MS Word, and other programs. This only occurs in Photoshop CS6 and Photoshop Elements. I have 2024 which worked fine in Windows 10. This is definately a Windows 11 upgrade problem. Has anyone found a solution or is this a bug that cannot be solved until Adobe fixes it.

Problem or error

Glenn 8675309

Legend

All my screenshots like what you see below I use "FastStone" capture-- best money I ever spent.

Greg_S.

Community Expert

I usually use a third party app. But I just tried the Windows Snipping tool with Elements 2024 on a Win 11 machine with no problem.

How are you using the tool? There are different methods:

I suspect that the double snip requirement arises because your Elements window does not have the focus of the tool. But until we know more about your workflow, that is a pure guess.

And when you upgraded your machine to Win 11, did you reinstall Elements?

Does the problem exist in both the Organizer and the Editor?

hatstead

Inspiring

I have read your post several times, and as I understand it, the Windows snipping tool misbehaves when the snip target is PSE. Allegedly this is causally related to WINDOWS 11. Have you checked on the Windows forum? Can you access a print screen via the computer's keyboard?

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