Hi @Kevin-Monahan Many thanks for coming back on this - I think your responses will be very useful to many users who have posted here. Its clear a lot of users try to maintain a constructive input on the Premiere Pro Community Forum but the radio silence on problem issues relating to new releases that also break existing core functionality is very frustrating. Having been in a development environment myself (quite a few years back) I totally get that 'handling bugs' is a challenge and it can get out of hand as it is impossible to address everything, but I really do believe the Product Team need to review how this is being handled in terms of effective interaction with users. - EG : Qualifying Bugs (reproducing, documenting), Full System Platform details, Prioritisation of how they might impact existing workflows, Status feedback from dev team etc. Introduction of new features is generally a good thing to see as it is reassuring to see the product has a living Road Map - BUT - one has to question how effective the 'Regression Testing' is on new releases which allows fairly fundamental problems through the net .... messing up existing features that worked fine in a previous release. The Beta programme is also a good thing, but we are not seeing incremental fixes within a mainstream release for reproduceable problems that have been reported well over a year before. (I'm thinking of the examples around bugs using Video Previews I gave in my previous post) which are also causing you pain with your work. To conclude, thanks again for your continued interaction on the Premiere Pro Forum and I think we all appreciate your efforts in pushing things for us internally for improvements where possible. Its clear the user base for Premiere is huge and people use it in many ways on differing platforms with so many permutations for problems to emerge.However, in terms of end user satisfaction on software quality (particularly following new releases) I believe many users would agree there is a definite need for improvement. Remember, we all initially chose Premiere Pro to create, not frustrate.
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