Hey guys, one of my clients has provided me with an Illustrator file of their branding specs (all other files they have are either TIFF, JPG, PNG, EPS). However, I can't open it in Illustrator CC 2018, in fact, my PC freezes. I've tried changing the file to EPS and PDF but still nothing. Then I tried to open it in Illustrator CS4 and lo and behold, it opens ... except that some of the elements are missing! Is there a way to open the file in Illustrator CC 2018? I've tried everything (or so I think), including contacting the original designer (took 3 months) but she had nothing new to provide and now we are going to see if the printers have a file we can use. Thank you in advance
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