I occasionally get pdfs from clients, saved out of InDesign or Illustrator, that need edits. Inevitably, the can't get me the native file, so I'm stuck trying to make edits to the pdf (a horrible workflow, I realize). Usually the files have linked images, so when I open the pdf, they're not there. You and I know the difference between linked and embedded graphics, but when I try to explain that to the client, the conversation goes something like this: Me: "Can you supply me the image that's in the pdf you sent me? I can't make edits without it." Client: "Why not?" Me: "It's a linked file, which means when I try to edit the pdf, my program looks for the image and can't find it. If you can supply me with the image, I can make the edits." Client: "The designer that worked on that project moved to Mongolia, so I can't get the image for you." Me: "In that case, I can't make the changes you're requesting." Client: "Why not?" Me: *patiently explain the difference between a linked file and an embedded one* Client: "But I can see the photo in the pdf." Me: *less patiently explain the difference between a linked file and an embedded one* Client: "But I can see the photo in the pdf." So here's my question. Can someone explain to me - so I can explain it to my client - why you can see a linked photo when viewing a pdf but there isn't some kind of thumbnail created in Illustrator when I go to edit the file? From the client's perspective, they see a pdf with an image, but I'm telling them it isn't there, and then they get frustrated with me. thanks
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