What’s new: Automated content retention policy for inactive users in Adobe Admin Console

We’re excited to announce the Content Retention Policy for Inactive Users in the Admin Console. This feature allows administrators to set automated retention timelines for inactive user content, after which it is permanently deleted. This helps improve storage management and supports compliance across enterprise and education environments.

Why this matters

This feature helps enterprise and education organizations manage digital assets responsibly, control storage growth, and maintain compliance with legal and regulatory requirements. By automating retention timelines, IT teams can reduce manual oversight while ensuring consistent policy enforcement across the organization.

Where to Find It

Go to Admin Console > Storage > Individual User Folders > Retention policy setting

To configure the policy, navigate to Individual User Folders and select Retention policy setting. Choose to retain inactive user folders permanently or set a custom retention period between 30 days and 10 years, then select Save and Confirm to apply the changes.

All updates are recorded in audit logs, and system administrators and storage administrators receive email notifications when changes are made.

When the retention period is updated, the system recalculates deletion dates based on the user’s removal date. If any folders have already exceeded the revised retention period, they will be deleted after a 30-day buffer period.

For a step-by-step guide, visit our documentation: Manage Adobe storage

Have feedback or encountering issues? Let us know by posting in the thread below, we’d love to hear from you!

Quick Links 

• Reclaim assets from a user
• Adobe storage for business
• Use audit log to track user assignments and events

​*For queries, feedback, and suggestions, please feel free to start a conversation.

*Please visit our ICYMI page for all the other updates & releases. Click here if you have Questions.

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