Skip to main content
Participant
October 24, 2023

Adobe Stock Not responding

  • October 24, 2023
  • 16 replies
  • 482 views

I can not download any assets while these two days...

16 replies

Participant
October 24, 2023

好像台灣帳戶都有這個問題,測了兩個帳號+換兩台電腦+兩種瀏覽器,都有這個問題。

已經下載過的都可以重新下載,但沒辦法下載新的。

Participant
October 24, 2023

遇到相同問題...以為帳戶有問題,結果並沒有(台灣使用者)

Participant
October 24, 2023

pree the download button, nothing happened but endless loading circle gif.

Participant
October 24, 2023

I got same question whole day... And I'm in Taiwan ,too

Yochi_YuAuthor
Participant
October 24, 2023

thanks for your replay. I've done every solutions that you gave, but it still doesnt work at all. 
My acccout locates in Taiwan, Asia.  Is there any possible that this problem only occuring in Asia ?

Abambo
Community Expert
Community Expert
October 24, 2023

It's working for me. May be your firewall blocks adobe stock or one or the other of the required endnodes. If you are behind a corporate firewall, talk to your IT.

 

Try also the following:

  • use a different browser
  • use a different device, like a tablet or phone.
  • use a different network.
ABAMBO | Hard- and Software Engineer | Photographer