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Participating Frequently
Mar 7, 2024 2:15 PM UTC
Open for Voting

Extremely slow downloading speed from Adobe Stock

My freelancer is facing very long download times for simple jpegs on the exact same machine he was able to download the entire CC suite in moments. Clearly, his connection is not the problem.

Is Adobe Stock throttling download speeds for certain IP ranges? We're in different countries, and I'm not experiencing the slowdown.

41 replies

Participant
Sep 3, 2026 4:24 AM UTC

I had the same experience when doing in premier pro, quoting over an hour for a 10 second clip on gb internet. I did it through the stock website and it took 3 min. Might be a work around to try

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Gary24862133aqcy
Participant
Jun 10, 2026 10:29 PM UTC

Same issue here. I’ve been downloading a handful of videos today and it’s taking hours for a grand total of about 5GBs. Definitely NOT my machine, firewall, service provider since between the hours long downloads (when I wasn’t downloading from ADOBE) I was able to download 51GBs of footage in less than an hour. Totally unacceptable.

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Inspiring
Mar 23, 2026 5:29 PM UTC

Same issue here. Adobe Stock downloads are way slower than other downloads. Small videos taking hour to download with 700mb ethernet

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Participating Frequently
Feb 12, 2026 2:03 PM UTC

February 2026 and still happening. Downloads seemed to be capped at 75kb/sec. Unacceptable for a work tool. This is killing my workflow to the point I’m now paying for other stock sites. 

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Inspiring
May 15, 2026 2:00 PM UTC

Keep happening… Sad.

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michael_tate
Participating Frequently
Feb 5, 2026 5:31 PM UTC

It’s 2026 and it’s still an issue for me. I typically get less than 1KB per second download speeds and I have Gigabit fiber internet which gets me 700Mbps MINIUM download speeds on every other site I download files from.

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Daniel-San-
Participant
Sep 19, 2025 10:34 AM UTC

Same here, for months. I've been using rival services and the assets usually download lightning fast.

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Participant
Aug 13, 2025 4:59 PM UTC

It's clear it's an Adobe issue, have a download for the whole CC suite of 42GB or so and it's downloading in the KB/s range. This has been tested every way from Sunday on multiple devices from multiple sites.

 

As of Aug 2025 there is still no fix for the issue as it seems Adobe is just limiting downloads. I get it, bandwidth costs money and line doesn't go up if you spend, but for those of us who actually rely on this software in the real world this is unacceptable. 

 

Seems there is one person on this planet that it works for, great, happy for you. For the rest of us we need a better fix than a bunch of gaslighting. 

 

Thanks

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Abambo
Community Expert
Community Expert
Jul 18, 2025 7:03 PM UTC

@Bria266417049812 :

I can only repeat: that is not my experience. I have a now slow line of 80 Mbps, and I get correct download speeds, also for videos. 

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Jul 15, 2025 9:16 PM UTC

a year later, 34 KB/s download speed. Photos are instantaneous. 3 hours for a 296 Mb file. Why is Adobe so expensive and we STILL can barely get these things to function? Wired ethernet, gigabit speeds, videos stilll take forever.

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Abambo
Community Expert
Community Expert
Apr 20, 2025 2:07 PM UTC

@Schrepel,

As said on a different thread, there is a lot that can go wrong on a user's computer. If you have checked the Adobe system status https://status.adobe.com/ and there is no issue noted, it is unprobable that it is a wide spread issue at the Adobe side. It may still be a configuration issue of your account. But that can only be detected and fixed by Adobe customer service.

 

There are a lot of possibilities to misconfigure your firewall, or your browser, or your virus checker to throttle downloads from a certain site. Please note that Adobe uses a multitude of third party network services to assure a world-wide fast service, including AWS. https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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ABAMBO | Hard- and Software Engineer | Photographer