Extremely slow downloading speed from Adobe Stock

My internet speed is measured at almost 1000 mb per second.  And yet it's taking me 30 minutes to download a 6 mb licensed image from Adobe Stock.  Adobe please look into this!  Time is money.  This is unacceptable.

Hello @khanka88, sorry for the inconvenience. Which browser and version are you using? 

@khanka88 ,

Did you try the different remedies?

Same issue! Downloading 1.1GB video currently queued at 30-45min download time. Makes the service almost unsuable. If this doesn't get addressed by my renewal date I'll probably move to a different service.

Ive been experiencing the same thing! Trying to download images from Adobe Stock for my assignment though, the downloads for small files would be up to 50 minutes. It used to only take a few seconds. 

@MiSun,

You may also try disabling for a small time slice the virus protection of your computer, even that I would not do that for too long. Some antivirus programs are known to slow transfers in some situations. If you are Microsoft defender, however, you are good.

@MiSun,

If you have the possibility, check a different VPN provider.

My library is not over 100 so that should be ok.

but i think you have misread my post.

The issue does not go away when i use a VPN because I am always on the VPN.

Due to my current location I am unable to test without VPN. But all my other sites and other work actitivies are unaffected and dowboads are as expected.

Only Adobe Stock is the issue.

Quote:

"the issue would also be there with the VPN."

The issue is when I am using a VPN. It is not mutually exclusive.

If you use a VPN and that makes the issue to go away, the problem is not on Adobe's site. Your indication does make one believe that the VPN solves the issue.

There is one known issue with libraries, that I'm aware of. If libraries grow above a certain number (years ago users reported that number to be 100, lately I have the impression that this number is above 800) the library system gets incredibly slow.

You may experience that as slow downloads, but in this case it should be slow, regardless of using a VPN or not.

"the issue would also be there with the VPN."

The issue is when I am using a VPN. It is not mutually exclusive.

"The VPN circumvents that one(s)."  yes, and the issue is present with the VPN active.

The issue is only present with Adobe. All other sites, processes are fine.

Its only with stock.adoobe.com. and the downloading of licenced files.

Any other ideas?