Extremely slow downloading speed from Adobe Stock

My library is not over 100 so that should be ok.

but i think you have misread my post.

The issue does not go away when i use a VPN because I am always on the VPN.

Due to my current location I am unable to test without VPN. But all my other sites and other work actitivies are unaffected and dowboads are as expected.

Only Adobe Stock is the issue.

Quote:

"the issue would also be there with the VPN."

The issue is when I am using a VPN. It is not mutually exclusive.

If you use a VPN and that makes the issue to go away, the problem is not on Adobe's site. Your indication does make one believe that the VPN solves the issue.

There is one known issue with libraries, that I'm aware of. If libraries grow above a certain number (years ago users reported that number to be 100, lately I have the impression that this number is above 800) the library system gets incredibly slow.

You may experience that as slow downloads, but in this case it should be slow, regardless of using a VPN or not.

"the issue would also be there with the VPN."

The issue is when I am using a VPN. It is not mutually exclusive.

"The VPN circumvents that one(s)."  yes, and the issue is present with the VPN active.

The issue is only present with Adobe. All other sites, processes are fine.

Its only with stock.adoobe.com. and the downloading of licenced files.

Any other ideas?

Quote: I am using a VPN becuase i have to, but still all the other sites work fine.

Quote: This is an Adobe issue.

That is mutually exclusive. If it were an Adobe issue, the issue would also be there with the VPN. It's a configuration issue of your firewall(s). The VPN circumvents that one(s).

Same here. On my PC every other website downloads as expected. Adobe stock takes hours to download a small file, say 20MB. i got as low as less than 1kB per/S. I am using a VPN becuase i have to, but still all the other sites work fine.

This is an Adobe issue.

@muppetman1977 ,

How many elements do you have in your target library?

I've been having the same issues. Right now, I am trying to download files, and it's incredibly slow.

@Jason23014173if27 ,

Are you behind a corporate firewall?

Thanks for the reply. Tried it on a tablet and phone - same issue. Even downloading a video made in Express is very slow. I'm going to try a VPN and see if that helps as I saw on some other threads that worked for some people. I'm only having this issue downloading from Adobe. Everything else is fast.

You could also try a phone or a tablet on the wifi. That would exclude or incriminate your computer as the source for troubles.