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Participant
Mar 14, 2025 6:38 PM UTC
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Hello

 

im currently facing this issue when trying to download any audio files, i cleared cache, changed browsers, logged in and out with no luck still.

 

my account is for Adobe for Enterprise

 

thank you

4 replies

yamato713108855
Community Expert
Community Expert
Mar 17, 2025 3:39 PM UTC

Please contact customer support during business hours.

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Participant
Mar 17, 2025 12:09 PM UTC

Hello,

yes i cleared cache, history, changed browser, changed computer and had no luck!

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Abambo
Community Expert
Community Expert
Mar 16, 2025 2:29 AM UTC

You could still try a different computer, but if the issue is on the Adobe side, that would be of no help.

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ABAMBO | Hard- and Software Engineer | Photographer
yamato713108855
Community Expert
Community Expert
Mar 15, 2025 6:30 AM UTC