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pg_summit_85
Participant
January 27, 2026

FREE adobe reader asks me to login and then crashes when I don't

  • January 27, 2026
  • 1 reply
  • 25 views

First of all, I created a post about this last month which was suspiciously deleted with no resolution: https://community.adobe.com/t5/acrobat-reader-discussions/free-adobe-reader-asks-me-to-login-and-then-crashes-when-i-don-t/m-p/15626257

 

The problem started happening again today. MacOs. Adobe Reader Free Version 2025.001.21111.

I try to open any PDF and the app opens a window asking me to login to Adobe. I click the X to close the window and the entire program crashes. The only workaround is to uninstall the program and reinstall it from scratch. Then it works for a few days or weeks, but the problem eventually comes back. Might be tied to auto-updating, but I’m not sure. 

This time I took a screen recording so you guys can see it for yourself. See attached file.

The problem needs to be fixed, it’s been present since around June 2025 and I believe is affecting all MacOS users just trying to use the Free version of Adobe Reader.

 

 

1 reply

pg_summit_85
Participant
January 27, 2026

I think I posted this in the Stock community by mistake. I will create a new Post in Acrobat / Acrobat Reader.