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Participant
October 23, 2023

I can't download image from Adobe Stock.

  • October 23, 2023
  • 6 replies
  • 354 views

I can't download image from Adobe Stock.

6 replies

Adobe Employee
October 26, 2023

This problem is fixed. Users in TW should be able to proceed as normal now. Thanks everyone for your patience. 

EB

Adobe Employee
October 25, 2023

Really sorry that you are experiening this issue. There is an issue with Taiwan users that we are tring to fix. Meantime, please switch to HK or English by clicking "Change Region" at bottom of the website. 

Participant
October 25, 2023

Select other countries and then download, it will solve the problem

Abambo
Community Expert
Community Expert
October 24, 2023

I just tried, it worked well. So try the same remedies as asked here: https://community.adobe.com/t5/stock-bugs/i-can-t-download-image-from-adobe-stock/idc-p/14180622#M827

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 24, 2023

Me too, from yesterday...

Abambo
Community Expert
Community Expert
October 23, 2023

What is the error message? Did you try with a different browser? Did you try changing the network? 

ABAMBO | Hard- and Software Engineer | Photographer