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呂30708687cw9p
Participant
October 23, 2023

I can't download image from Adobe Stock.

  • October 23, 2023
  • 6 replies
  • 355 views

I can't download image from Adobe Stock.

    6 replies

    E
    Adobe Employee
    EvilBug1
    Adobe Employee
    October 26, 2023

    This problem is fixed. Users in TW should be able to proceed as normal now. Thanks everyone for your patience. 

    EB

    E
    Adobe Employee
    EvilBug1
    Adobe Employee
    October 25, 2023

    Really sorry that you are experiening this issue. There is an issue with Taiwan users that we are tring to fix. Meantime, please switch to HK or English by clicking "Change Region" at bottom of the website. 

    H
    huang33152093pt1h
    Participant
    October 25, 2023

    Select other countries and then download, it will solve the problem

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 24, 2023

    I just tried, it worked well. So try the same remedies as asked here: https://community.adobe.com/t5/stock-bugs/i-can-t-download-image-from-adobe-stock/idc-p/14180622#M827

    ABAMBO | Hard- and Software Engineer | Photographer
    W
    wen33103862vjqb
    Participant
    October 24, 2023

    Me too, from yesterday...

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 23, 2023

    What is the error message? Did you try with a different browser? Did you try changing the network? 

    ABAMBO | Hard- and Software Engineer | Photographer
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