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Participant
Oct 23, 2023 4:00 PM UTC
Open for Voting

I can't download image from Adobe Stock.

I can't download image from Adobe Stock.

6 replies

Adobe Employee
Oct 26, 2023 4:52 PM UTC

This problem is fixed. Users in TW should be able to proceed as normal now. Thanks everyone for your patience. 

EB

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Adobe Employee
Oct 25, 2023 10:51 PM UTC

Really sorry that you are experiening this issue. There is an issue with Taiwan users that we are tring to fix. Meantime, please switch to HK or English by clicking "Change Region" at bottom of the website. 

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Participant
Oct 25, 2023 5:48 AM UTC

Select other countries and then download, it will solve the problem

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Abambo
Community Expert
Community Expert
Oct 24, 2023 8:50 AM UTC

I just tried, it worked well. So try the same remedies as asked here: https://community.adobe.com/t5/stock-bugs/i-can-t-download-image-from-adobe-stock/idc-p/14180622#M827

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Oct 24, 2023 3:22 AM UTC

Me too, from yesterday...

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Abambo
Community Expert
Community Expert
Oct 23, 2023 11:58 PM UTC

What is the error message? Did you try with a different browser? Did you try changing the network? 

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ABAMBO | Hard- and Software Engineer | Photographer