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mustafaş58171860
Participant
June 13, 2026

I can't upload my photo because the Payooner account appears to be constantly connecting

  • June 13, 2026
  • 1 reply
  • 26 views

Hello.

 

I recently connected my Payoneer account to my Adobe Stock Contributor account. My Payoneer account has been approved and I can see multiple "Adobe Canada Services Corporation" funding sources in Payoneer, which indicates that the connection request was received.

 

However, in my Adobe Stock Contributor account, the Payment Details section still shows the Payoneer account status as "Connecting..." and the connection never completes.

 

Thank you for your assistance.

 

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
June 14, 2026
  1. This post belongs in the Contributor User forum, not Stock. 
    https://community.adobe.com/questions-38
     
  2. Contact Payoneer directly to ensure that your account is able to receive payments from Adobe Stock.
     
  3. Submit a Support Request to the Contributor Relations Team: 
    https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert