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SimonaBitan
Participant
Jun 14, 2026 2:04 PM UTC
Open for Voting

I dosint work at all and i have paid

 

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Jun 14, 2026 7:52 PM UTC

    This topic was posted here in error. 

    Please repost Firefly questions in the Firefly product forum below. 

    https://community.adobe.com/questions-404

     

    Log-in to your online account below. Verify that the payment was credited to your account. 

    https://account.adobe.com/plans 

     

    Reset your Creative Cloud Desktop App with Ctrl+Alt+R (win) or Cmd+Option+R (mac). 

     

    Hope that helps.

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    yamato713108855
    Community Expert
    Community Expert
    Jun 14, 2026 2:12 PM UTC

    Here is the Firefly thread.

    https://community.adobe.com/p/firefly

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