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Participant
April 28, 2025
Open for Voting

My Adobe Stock account is not allowing me to search for anything or see my own library.

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

22 replies

davidk48352780
Participant
July 31, 2026

When I try to use stock, when I try to download my selection, it tries to updale to a bigger plan, even though my existing annual plan is paid for good for a couple of  months. I rarely use this, and once I do, I have no capacity to dowload images.

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StephanieB102017
Participant
July 28, 2026

I logged out and logged back in and it seems to be working now. 🤷‍♀️

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jeffrey_1005
Participant
July 28, 2026

Came here to say my team is currently have the exact same issue

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StephanieB102017
Participant
July 28, 2026

On a work account and having the same issue although my it seems to work just fine for my coworker.

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Micah Beard
Participating Frequently
July 28, 2026

Same problem. 

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Participant
July 8, 2026

Having the same problem. Can’t complete any searches and getting the same page not found screen

 

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Participant
July 8, 2026

I am having the same issue, I have something that needs to be to the printer asap and I cannot do my job!

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Participant
July 8, 2026

I’ve just come off a chat with Adobe and it’s possibly an issue at their end. Was advised to try again in 2 hours.

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Participant
July 8, 2026

I have it back, in a sort of sluggish way

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Participant
July 8, 2026

Working for me too now. 

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factoriaediciones
Inspiring
July 8, 2026

me too!!

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Participant
July 8, 2026

I’m logged in to a company account and everything works except Adobe Stock. No reasonable explanation, and have tried in two browswers.

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