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A
Alicia5C4E
Participant
April 28, 2025

My Adobe Stock account is not allowing me to search for anything or see my own library.

  • April 28, 2025
  • 2 replies
  • 443 views

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

    2 replies

    L
    Community Manager
    Liza5C0CCommunity Manager
    Community Manager
    April 29, 2025

    Apologies for the inconvenience - we are currently looking into this issue. 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 28, 2025

    You are not signed in in Adobe stock. But I do not understand why you have 4 plan credits.

     

    The "Page not found" is comming up when you look at an asset, that has been deleted or that does not exist.

    ABAMBO | Hard- and Software Engineer | Photographer
    A
    Alicia5C4EAuthor
    Participant
    April 28, 2025

    I am signed in - I don't know why the "sign in" icon is there. If I am not signed in, I can see all assets - it's not a specific asset I can't see when signed in, it's everything. 

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