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My Adobe Stock account is not allowing me to search for anything or see my own library.

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Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on?

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underafricansky

Participant

Same issue - on safari with an error code for every search but on chrome I can’t even search it just says We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support. Account has been paid.

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LukeE2024

Participant

Having the same issue. Any insight would be appreciated.

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I

ianm20260708

Participant

Currently seeing this same issue too.

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C

charmaine_kamui

Participant

Also having the same issue “Page not found”

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T

TechWright

Inspiring

Same issue here, following this thread.

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K

Karl5E50

Participant

Hi, did you manage to get this issue resolved? I’m currently having the same problem. Thanks

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L

Liza5C0C

Participating Frequently

Apologies for the inconvenience - we are currently looking into this issue.

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Abambo

Community Expert

You are not signed in in Adobe stock. But I do not understand why you have 4 plan credits.

The "Page not found" is comming up when you look at an asset, that has been deleted or that does not exist.

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ABAMBO | Hard- and Software Engineer | Photographer

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Alicia5C4EAuthor

Participant

I am signed in - I don't know why the "sign in" icon is there. If I am not signed in, I can see all assets - it's not a specific asset I can't see when signed in, it's everything.

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