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Participant
April 28, 2025

My Adobe Stock account is not allowing me to search for anything or see my own library.

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

返信数 22

Participant
July 8, 2026

Same issue - on safari with an error code for every search  but on chrome I can’t even search it just says We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support. Account has been paid. 

Participant
July 8, 2026

Having the same issue. Any insight would be appreciated. 

Participant
July 8, 2026

Currently seeing this same issue too.

Participant
July 8, 2026

Also having the same issue “Page not found”

Inspiring
July 8, 2026

Same issue here, following this thread. 

Participant
July 8, 2026

Hi, did you manage to get this issue resolved? I’m currently having the same problem. Thanks

Participating Frequently
April 29, 2025

Apologies for the inconvenience - we are currently looking into this issue. 

Abambo
Community Expert
Community Expert
April 28, 2025

You are not signed in in Adobe stock. But I do not understand why you have 4 plan credits.

 

The "Page not found" is comming up when you look at an asset, that has been deleted or that does not exist.

ABAMBO | Hard- and Software Engineer | Photographer
Alicia5C4E作成者
Participant
April 28, 2025

I am signed in - I don't know why the "sign in" icon is there. If I am not signed in, I can see all assets - it's not a specific asset I can't see when signed in, it's everything.