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Participant
February 10, 2024

Adobe Express: Animate Characters - Internal Server Error

  • February 10, 2024
  • 98 replies
  • 11337 views

I have been trying to make short, animated videos from voice files using the "Animate Characters" feature but keep receiving the error message: "We were unable to contact our service. Please try again later. (Error code: INTERNAL_SERVER_ERROR)."

98 replies

Participant
November 22, 2024

have been having this problem for 3 days now....different browsers no change.

mayao26082146
Participant
November 15, 2024

I am having the same problem right now I can't even animate the video

Participant
October 29, 2024

Inertnal.error problem 

Participant
October 29, 2024

This feature is still not working and shows aame error from last 4-5 days to me as well.

Participant
October 23, 2024

I am having the same issue. I have been trying for three data to animate a voice recording. I am grtting Internal Error Message over and over and over and over... 

 

Participant
October 23, 2024

same here, it's been 2 days i can not proceed because of Internal_server_error.

Participant
October 22, 2024

I am having this problem as well. I have been trying for a couple of weeks.

Participant
October 18, 2024

hello guys, today i have same problem, my audio file is m4a cannot use in adobe animate, so i convert my audio to mp3 and thats work! maybe you can try that way 

Participant
October 17, 2024

Hello, I've been trying to use this feature but I get the same message every time. I tried several things but nothing seems to be working, I always get the same Error code: INTERNAL_SERVER_ERROR.

Participant
October 8, 2024

Hello friends I got the same problem....