Adobe Express Download Fail: We're working on your file, you'll be able to download it soon

Unfortuantly I still cannot save any document. I have had a look at the version history and I cannot see anything in there. Perhaps that could be the problem in that it is not rendering correctly?

It does appear to be displaying like this:

However looking at the version history, there appers to be nothing

Thanks for any help!

I was able to clear my cache, restart my browser, get back into it & download it... hopefully it helps. Don't post the link or else you will get tons of edit requests, lol. Good luck!

@Lawrence32870467ozny (and others running into this issue), here are a couple of tips:

- Look through all assets (video/audio/image) in each scene and make sure they render correctly, rather than with a warning sign or gray/empty box. If you encounter any, delete it and re-add it.

- If you don't see anything obvious, check the version history to see if an earlier version of the Express file downloads successfully

Hope this helps,

Abhi G

I am having this same problem. Cannot download an express video I just created. I need this for a college assignment to be turned in today. Please help!

@ascannerdarkly 

If you are still running into this issue, could you please post the url (from the browser's address bar) of your Express file. 

Thanks

Abhi G

I'd like to know the fix as well.

What link? None of them work

Thank you!!! To anyone else, click on this link, it'll open Adobe Express. Open your project again and you will be able to download

https://new.express.adobe.com/id/urn:aaid:sc:VA6C2:2abab4ab-0b78-5a6a-8f50-9cce059efc73?category=photos

I'm having the same problem.