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Participant
July 15, 2026

Adobe Express Video rotation issue.

  • July 15, 2026
  • 45 replies
  • 276 views

Each video I have edited today where I had to rotate my video to 90°. It keeps showing an expanded version or extremely distorted version that does not show the accurate thing like when downloaded. So when I download it, it’s fine but in the actual app when I’m editing it, it’s all distorted so I can’t edit clearly. This is the first time it’s ever happened to me. Even when I exited the app and restarted it, each video keeps showing that distortion.

    Pinned Reply By Amitej S

    Hi Everyone! 

    This issue has now been resolved.

    We recommend clearing your browser's cache and cookies. If you're using the mobile app, restart the app and try again.

     

    Feel free to drop a confimation here!

    Thanks!

    45 replies

    Participant
    July 17, 2026

    14 Second Video Uploaded. Just adding that the distortion/stretching/rotation happens on my laptop and phone. Happens in Chrome and Edge. Happens with Adobe Express downloaded or using on either platform. VIDEO UPLOADED

    Participant
    July 17, 2026

    Hi, I’ve been having the same issue with Adobe Express for several days. Uploading video shot vertically and it flips it sideways and stretches. Yesterday I had one out of three that stayed in format. Just chiming in to wish all the great Adobe people a quick and speedy fix. Thank you for the product. It’s great when it isn’t misbehaving.

    Participant
    July 17, 2026

    The same thing (videos and photos warping after being uploaded) has been happening to me. This is extremely frustrating, considering I’ve never had a problem with Adobe before.

    I work with multiple small businesses and use Express regularly to create social media content. Until this issue is fixed, I can’t serve my clients (which makes it hard to justify paying for a subscription). Adobe, please fix this.

    Participant
    July 17, 2026

    Hello, 

    I think I’m having a similar issue. I’m uploading a variety of videos and cutting them into short clips to create a compilation. But several of the videos are flipping and becoming distorted as they load. When I initially upload them, they appear fine. But after a couple minutes, some of the videos rotate and stretch out. This doesn’t seem to have anything to do with the individual files. There are several examples of videos that I’ve uploaded twice, so I can use 2 different clips. For those cases, the first upload remains in the correct format, but the second upload rotates and becomes distorted. This happens even after I refresh and/or close and reopen the app. I’m using an HP OmniBook 7 laptop and my browser is Chrome. I’m assuming I have the latest version of Adobe Express, but I’ll check to see if I need to update it. I pay for Premium. 

    I’ll keep an eye on this thread to see if there are any developments. Really hoping this issue gets fixed. 

    Amitej S
    Community Manager
    Community Manager
    July 17, 2026

    Hi everyone!

    Our team is investigating this issue. There are other similarly affected Adobe Express video workflows.

    We’ll let you know once the fix is available. Stay subscribed to both the threads for updates! 

    Thanks! 

    Participant
    July 17, 2026

    Issue: when uploading videos as soon as they have loaded on the timeline, they suddenly rotate 90 degrees and stretch to fit the canvas size. yes, i have unticked fill video. still does it.
    Product: Adobe Express (desktop app) on mac and lenovo 
    Platform: mac desktop and lenovo desktop

    Steps:

    • Open a video timeline
    • Click upload
    • Choose video file (mp4 or mov)
    • Open the downloaded file
    • Expected: video appears on scene
      Actual: video appears on scene, glitches, rotates, stretches, refuses to return to original format. see pics

       
    Participant
    July 20, 2026

    Same Problem

    Participant
    July 17, 2026

    every time i upload a video to the timeline, it rotates the video 90 degrees and stretches it to fit the canvas.

    does it to every video. cant get to stick it original scale and rotation. once has uploaded it glitches and turns and now all my video is sideways and stretched.

    Participant
    July 17, 2026

    Same here

    Participant
    July 17, 2026

    Exactly the same thing is happening to me. Video recorded on my iphone, imported on the PC into Adobe Express and it keep rotating and distorting my video. This has never happened before until day (17th July 2026). I have created heaps of videos using the exact same method and it has never been an issue. This is really frustrating, I have tried several things to try and fix it within the software without success… there has to be a bug in the Adobe System since they’ve done some sort of update.

    Participant
    July 16, 2026

    Same to me !!! :((