Blocco funzione "Rimuovi sfondo": caricamento infinito Segnalo un blocco completo della funzione "Rimuovi sfondo" su Adobe Express.

Hi ​@elegant_fashion5D2D,

I'm sorry to hear you're running into this issue with the Remove Background tool in Adobe Express. I understand how frustrating it can be when the upload process gets stuck indefinitely, especially after you've already tried several troubleshooting steps.

To help us investigate further, could you please provide the following details?

• Are you experiencing this issue only in Firefox, or does it also occur in other browsers such as Chrome, Edge, or Safari?

• What operating system are you using (Windows, macOS, etc.)?

• Does the issue occur with all image formats (JPG, PNG, etc.) and file sizes?

• Approximately when did you first notice the problem?

• If possible, could you share a screenshot of the loading screen showing the infinite "Loading file" message?

In the meantime, please try the following if you haven't already:

• Ensure Firefox is updated to the latest version.

• Temporarily disable any browser extensions, especially ad blockers, privacy tools, or script blockers.

• Clear your browser cache and cookies specifically for Adobe Express.

• Test using a different network connection, if available.

Regards,

Tarun