The download option is missing when editing files. Even when I go into my libraries and click on download, it'll just send me back to the editing page whe the download button is still missing. This is not the right time of the year to prevent concent cretion.

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A

Ashburn

Known Participant

Yes, it is fixed for me (Windows 10, PC, New Zealand)

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David__B

Legend

Our developers have been working on the issue. I'm curious if it is fixed for those who reported it?

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D

default34264965t5hs4f

Participant

I've tried clearing cache/cookies, using another browser (chrome and safari), using incognito mode, and the download button refuses to appear -- this is incredibly frustrating

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Alexandre Becquet

Community Expert

Hello, when was your last try? A fix should deployed but let me check with the team

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Amitej S

Community Manager

Hi @Tegan25688572hrz6, I've reached out to you via DM; it would be helpful if you could share the logs with me.

Thanks,

Amitej

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Tegan25688572hrz6

Participant

I just lost it. Had it last night and it was gone this morning. I tried duplicating, clearing cache, checking for software updates, restarted my computer. No luck. Still no option to download. Please fix asap!

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D

default342448098531yw

Participant

WHERE IS THE DOWNLOAD BUTTON?

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