Bug Reports

Phone : Pixel 7 ProAndroid version: 14App updated to Feb 1st version (latest)When trying to export a video, the app brings up a progress bar that says Preparing your file. The progress bar starts to fill, stops, then after a few seconds I get a system message that the app has stopped responding.This happens with any project. No difference if it's a new from scratch project, a template remix, or a saved project that used to work. Download images works fine.Please advise. Thanks.  

Record voice over is not showing in my account

Is there no way to change the color of the shape/fx that is behind text? I have searched all over this RIDICULOUS “update” and can’t seem to find a way to change the color of that shape and it’s super irritating

Le erre de usuario quiero salir

I have migrated all my files to the new app, I have a number of spark pages that have also migrated. When I share the link, the image that is supposed to populate the thumbnail is blank.

Tried to migrate files, did not migrate any of my old ones. Cant find any answers.

Webp files not compatible with Express for Android. These are an important part of my work flow. Having to convert adds unnecessary step. They are becoming increasingly more prevalent and are more space efficient.

Good morning,When I replace one video with another, Adobe Express does not automatically take into account the timeline of the new video.I think it would be nice if Adobe Express did this.Sincerely

账号已经付了会员费，但是忽然就无法下载PNG或者PDF和共享链接，

Everything froze and nothing will load or let me save

Honestly I’m going to Canva

When opening the content planner in German the popup window contains a typo. This should be "Der Planer für mehrere Konten ist da"

Hallo wie kann man auf Abo Verlägerung verzichten ?

Los archivos fallan al descargarse desde la app hay que descargar los archivos como dos veces para poder usarlos

This is really driving me nuts. I have to be quick about creating images otherwise Ai images fill what I'm working on, taking over the weirdest aspects of it. I've attached here an example. Where you see the weird Ai images should be arrows that were placed there. I closed the image and came back to it, only to find that Ai images were spamming the space. This has been going on for months. When I do searches for "Media" and choose and image that fits what I'm looking for, it will show up inside my workspace as one of these wonky Ai images, not the image I selected. Seriously, please fix this. This issue makes PicMonkey much more appealing.

AI understands

Hello! I cannot convert my previous files in the new version 😕😕

Hi! Please can i have some help. I was able to connect IG & Facebook on another account. Then, I removed them from that account (unlinked) and tried to link to this account. Now, it says facebook link has worked, then says 'connection failed'. Please help!

反応が前の10倍くらい遅い アップロードされた画像が反映されない 本当に以前のバージョンに戻して欲しいです やり方があるなら教えてください

Adobe express sagt immer wieder es würde an meiner Datei arbeiten, allerdings sauert es schon sehr lange

On the beta app, I have encountered multiple instances where I’ve exported a file with a transparent background that still exports with some color in the background. I don’t experience this issue with the regular app

ポスターを作ろうとしたら 入力出来ない

Hello Adobe Team, J'espère que vous allez bien ? Simple feedback sur la dernière update de Express, sur Mobile notamment. Je suis un peu déçu du rendu, elle qui était si fluide, si rapide, ergonomique, a perdu énormément par rapport à la version précédente. Les chargements sont plus longs, les créa également.. Je ne m'y retrouve plus, et je ne suis pas certain que cela soit vraiment agréable à l'usage sur la durée sur cette app. C'est bien dommage.

Hi. My account says storage is full but I dont have anything in my account. I cant create anything.

If previewing the Vid and when clicking the learn box's X icon the vid stops. Learn box is on right hand side of window