Bug Reports

Purchased 3 days ago via Applepay. Tried to activate premium version since to no avail. Tried several new IDs and passwords and still in trial version.

Latest Version of Adobe Express on iPad and iPhone Varying iOS versions  This is a very frustrating bug which causes the old 'brand' to be retained even when deleted or edited on desktop. I had a developer response on the App Store telling me to clear the app cache and reinstall, this has not worked. Without this feature the time saving aspect of the app is completely lost, it's useless to me now, I may as well fire up the laptop and do everything on photoshop. I wanted to use this app for simple social media updates with the correct branding which is now just awkward to do. I pay for the full Adobe suite, so really expect these things to be working when it funds freeware for others.

Make it better, people just don't look right and words are spelt incorrectly when asked to include words in the image.

원래는 자르기 툴을 누르면 여러가지 자르기 방식이 뜨면서 사각형 뿐만 아니라, 다양한 도형들로도 자를 수 있었는데(예를 들면 평행사변형이라던가, 삼각형) 오늘 사진을 편집하려고 들어갔는데 첨부된 사진처럼 아무것도 뜨지 않습니다. 이 편집 프로그램을 자주 사용하는 사람으로써, 매우 당황스럽습니다. 하루빨리 고쳐주세요. 이 프로그램말고는 쓸 프로그램이 없습니다.

배경제거와 복구작업을 하려는데 활성버튼이 나오지않아 사용을 못하고있습니다.

When I try to access https://express.adobe.com/sp/projects I am being forcefully recorected to new.express.adobe and all my old files are gone from the new site 😞  I saw a button to move the files for a very short duration and even before I could click it I was redirected to the new site and now that button is not even appearing for me. This is so frustrating to lose all the work. How can Adobe miss migrating the files?

when i try to select youtube thumnbnail in adobe firefly, it asks me to try free trial. I already have a PAID plan. I am no happy.

Always had hundreds and thousands of options in the shapes section and now have like 5 of basic shapes. Not sure why. Photo shows the amount of images came up for line when It would normally be hundreds.Thank YouMike version 11.26.0  

做网页一直传不上照片是怎么回事呀，点击自带的照片也不行

I keep getting this when trying to remove background "We couldn't execute cutout filter service because of unknown internal service errors, please try again."

The last few days I have left Adobe Express after 20 minutes or so after sitting at waiting at the "waiting in queue" message. This only started recently. I have a paid account. What is going on?

I just created a gif last friday (first did the layout and i saved as mp4 and then converted to gif. File is missing...where did this file go? first time really using AE and linking to illustrator library. I don't understand what is going on?

Dans l'outil planificateur, e crée une publication pour instagram ou facebook. Dans la case description, e voudrai copier-coller du texte mais cela ne marche pas. Pour information, e travaille sur Mac. Merci !

Lorsque je souhaites planifier une publication : Facebook / Instagram et Tiktok. Il est impossible de coller du texte issus d'un bloc note. C'est très pénalisant, cela fonctionnait correctement il y a quelques jours.

After installing the new version, it reports no connection to WiFi. I've uninstalled it several times, and the error persists. App Version 24.6.0 Beta Android 14, Samsung S22 Ultra  

Unable to access previous files, or make new. (I have a premium account)

non riesco a scaricare il video. da errori. ci ho lavorato per 2 giorni ma adesso non lo posso scaricare.

LinkedIn stopped publishing last week.  I noticed that my 3 scheduled posts for last week didn't shop up.  they did say they are 'published', however when I got to the linkedin page, the posts are not showing.

Just wanted to sharpen an image.... what an annoying waste of time to do something so simple... yet made complicated by lack of anything intuitive... then to download and find a worse image than I started with... running, not walking, away from this junk!

 Although I am working through my Mobile internet (also in my college network).The website doesnt open and says 'Try refreshing the page'. Although my internet is normal and not connected to any private DNS or not to any VPN.Please Help Adobe

no funciona nada

Salve, Ho creato tempo fa questa pagina web https://new.express.adobe.com/webpage/MQhxPF7EHkJVY che ancora oggi non riesco a visualizzare da mobile. Abbiamo provato da molti smartphone diversi e altri device ma niente, riusciamo a visualizzarla solo da desktop. Quattro mesi fa parlai con dei tecnici che mi dissero che avrebbero risolto il problema con l'app, ancora sto aspettando risposte. Questo è un servizio che pago! A che punto siamo? Grazie!

After adding more pieces to my recording I cannot move the voiceover to the right. Very upsetting

when i hover the audio, the timeline pushes me to the start, when i want to align the scene with the audio, it doesnt stop wher it should be. there are lots of other defects. we are paying huge amount of subscription fee. I expect a better product but it goes worse than canva lately

Got and emails saying the scheduled post failed to post. Express suggested to refresh my IG connection. Did that, and tried publishing again. Still not working. Trying to fix it from desktop, but the site isn't even loading. Would be nice to have a "post manually" option, where you download the content and automatically copy captions