Bug Reports

A parte de mudar as cores da imagem está com erro. Só é possível mudar a cor da borda da imagem. Verifiquem por favor.

Prior to the new version I was able to post a link from Adobe Express and it would populate automatically in LinkedIn. It no longer populates - it will only show the link. Is that going to change?

when i go to open any template it opens to a blank fiile

I cant open any of my previous projects. It just tells me there was an error and to refresh but nothing is fixing it

Currently unable to access any of my saved Adobe Express files.

I cannot download anything. It says this. I pay for a subscription. I need to download my work today

Shapes tab under elements glitches out when "line" is typed in

I cant find the duo color customization, is it because im not yet paying, if i subscribe right the way does it come back?

won't load, cannot download adobe express work

Not allowing me to upload image, keeps saying error

Can't update or work on any projects I can't open files and when I try to create a new one, error messages pop up when trying to add any photo or text

i have been unable to use text effects in adobe express for more than a week. I get the attached error

The program is deleting images and audios from my file during the video editing.

Vous êtes des voleurs, je paie un abonnement alors que je ne peux même pas importer, télécharger une seul photo format PNG ou JPG sur Adobe Express. POURQUOI ??? A chaque fois, c'est écrit en rouge "fichier incompatible" alors les photos sont importables sur les autres logiciels comme Canva. C'est quoi votre problème ? Pourquoi vous ne faites rien ??? Je vais résiler mon abonnement si vous êtes incapable de gérer cela.

I have been trying to change the animation style on objects so I will remove the old animation and add the new one, but it hasn't changed on playback. Unless I delete the object and place it again, I can change the animation.

I am wondering when the New Adobe Express Web pages will be viewable on smart phones? As you can see our earlier emails, I was able to revert back to the older version so my students can view my web pages on their phones. However, after update one of my web pages, I must have allowed the publishing to change to the new adobe express and now is only viewable on a computer. Is there a way to rever this one web page file back to the old version? If it was a short presentation, I would just recreate it but it very long. I look forward to your ideas to resolve this problem.

When trying to edit a video as soon as I make an edit, I get an error pop up that erases any progress and forces me back to the home page. Error code is attached.

Images can not be uploaded. See error message

Won't let me change the background because whenever I do I get this error message

Stuck when copy and pasting media across project

I have scheduled a bunch of posts today, but my calendar is displaying as empty. I just did a test to get something posted to Facebook, it worked, but the calendar remains empty. This isn't ideal for planning out my posts. I don't k now what I have scheduled when.

Everytime I open the schedule I can't see the post i originally had until i make a post and delete it. I would love to have it back to where I see all the post that i've planned. Thank you!

Hi! I can't see any of my Scheduled and Unscheduled posts. I tried to do a hard reset on Chrome and clear the cookies but it still is not showing me anything. I had a whole list of post ready for the rest of the year. Please help.

We continue to have issues connecting our Instagram account through FB with the scheduler. We have followed directions on how to connect the app through FB and confirmed its set up as a Business Account. We have cleared our cache and other information in the browser history and thought that would fix the problem but it seems to continue (this recommendation was found in the community). Any help would be appreciated as this has been happening for over a month and continuing to refresh the token doesn't seem to fix the issue.

Instagram posts, whether scheduled or just sharing directly is failing. Unable to share anything on instagram after creating in the tool.