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[Mobile] Downloads old file

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Keeps downloading a previous graphic I made, after changing the logo. Also started to download just a blank white square instead of the graphic designed in the app.

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A

amazing_rebel5FB5

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I can't download the new videos I created, nor can I download the previous videos with the new changes I made to them. It downloads a blank video file with the correct duration but no content.

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Z

Zealous_Dream5ECC

Participant

Estoy trata dod e descargar un video que he creado y al descargarlo apareces en blanco sin audio

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B

boywithstick

Participant

Hello, I’ve created some business card designs but when I go to download them and save them to my camera roll they just come out blank white. Why is that? How can this be fixed?

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혜

혜원28714308cpw2

Participant

새로운 파일로 만들면 동영상 다운로드가 안됨

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D

default389303248yoe4u

Participant

N'exporte pas les dernières modifications faites sur la vidéo meme si je renomme ou re telecharge

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W

What Is A38929620wtmp

Participant

When i download the file i made, it only comes out as a blank file.

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Untitled_(5).zip

A

Adil38929561e9n1

Participant

I edited a file and the new timeline shows but evrytime i download its teh old un edited file. 2 hours wasted on what was supposed to be a 15 min job. Extremely dissapointed

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A

Amy36825772ntpm

Participating Frequently

Editing an existing video. Appears on screen correctly. Old version is what I get when downloading. Have tried refreshing, deleting other pages. Nothing has helped. Happening on the desktop version and the app.

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J

Jay28786541rirt

Participant

VOD story video exporting as previous version. I even made a new version and still saving video file of previous version.

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