default36851085x9lx9l

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Needs More Info

[Mobile] Old files missing

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I have a deadline and all my old artwork disappeared

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default37013507defghh

Participant

Some of my current projects are missing after migration to new pap

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Adobe Employee

Your old content should be safe. Please check these resources:

Hope this helps,

Abhi G

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Inspiring

@default36955621dubr8p, I've moved your post to this thread to get the right help.

^Lyn

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default36955621dubr8p

Participant

None of my old files migrated. They’re all gone. I clicked migrate, it seemed to do its thing but then there are no migrated files.

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default36954633k9ymb0

Participant

Gostaria de voltar para a versão anterior pq sumiu meu documento salvos

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default36936010ajrz8g

Participant

Hallo, seitdem das neue Update da ist, sind meine gespeicherten Dateien trotz Übertragung verschwunden! Ich brauche diese so schnell wie möglich wieder! Mara

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Community Manager

Community Manager

Hi there, your files should still be safe. I'd recommend checking these help guides to locate them:

Please check these resources:

Let us know if issues continue

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Thanks!Andy

default36929636rv059e

Participant

su nueva actualización no funciona , no puedo ver mi archivo guardado con su diseño , y el archivo cuando lo quiero abrir se cierra y se abre solo en loop

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default36863862xwvutw

Participant

I lost some files & couldn't restore them until now 😞

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default36909278dr6kzd

Participant

È stato cancellato un mio file.

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Robin36766374h50d

Participant

With the update just released I have lost all of my content. Is there any way to get it back? Also, it has lost my fonts, logos, and brand colours

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