default36851085x9lx9l

Participant

[Mobile] Old files missing

Forum|Forum|1 year ago
March 27, 2024
62 replies
6287 views

I have a deadline and all my old artwork disappeared

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default37013507defghh

Participant

Some of my current projects are missing after migration to new pap

Adobe Employee

Your old content should be safe. Please check these resources:

Hope this helps,

Abhi G

Inspiring

@default36955621dubr8p, I've moved your post to this thread to get the right help.

^Lyn

default36955621dubr8p

Participant

None of my old files migrated. They’re all gone. I clicked migrate, it seemed to do its thing but then there are no migrated files.

default36954633k9ymb0

Participant

Gostaria de voltar para a versão anterior pq sumiu meu documento salvos

default36936010ajrz8g

Participant

Hallo, seitdem das neue Update da ist, sind meine gespeicherten Dateien trotz Übertragung verschwunden! Ich brauche diese so schnell wie möglich wieder! Mara

Community Manager

Community Manager

Hi there, your files should still be safe. I'd recommend checking these help guides to locate them:

Please check these resources:

Let us know if issues continue

Thanks!Andy

default36929636rv059e

Participant

su nueva actualización no funciona , no puedo ver mi archivo guardado con su diseño , y el archivo cuando lo quiero abrir se cierra y se abre solo en loop

default36863862xwvutw

Participant

I lost some files & couldn't restore them until now 😞

default36909278dr6kzd

Participant

È stato cancellato un mio file.

Robin36766374h50d

Participant

With the update just released I have lost all of my content. Is there any way to get it back? Also, it has lost my fonts, logos, and brand colours

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