Participant

PDF download freezes at 90% | Sept 16th , 2025

Forum|Forum|5 months ago
September 16, 2025
33 replies
3974 views

I can download .png just fine but PDF download freezes at 90%. I'm using it in browser and cleared my cache already. What can i do to fix this?

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ANIMA FUrniTURE

Participant

same for me!

R

rachael_7600

Participating Frequently

If you open the PNG in Adobe Acrobat you are unable to edit it, which does not work for the project I am working on unfortunately.

P

PBEskildsen

Participating Frequently

As a workaround until Adobe get's this fixed you could export it as an .png and open it in Adobe Acrobat. It will then be converted to an PDF.

baudouinl90093471

Participant

Same probleme here. I am stuck at 90% for all my files.

Tarun Saini

Community Manager

Hi all,

Our product team is still working on a fix for this issue. We sincerely apologize for the inconvenience and appreciate your patience in the meantime.

Regards,

Tarun

G

groovysoon

Participant

Still the same problem... stops at 90%

J

Joshua_Matheis8209

Participant

Same for me. I really need it fixed immidiatly! Adobe what is going on you know we pay for a service work on your platform and cannot download our project. I tried everything - different browsers, clearing cache and cookies and so on. Please fix it!

R

rachael_7600

Participating Frequently

No error message, the loading window simply stays up at 90%

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Richard27257118z81x

Participant

Very single file I have is stuck at 90%. Turn it off and on again. And, no, I am not sharing anything with you guys. Just build a more resilient product. Server-side issue.